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About the Role
Manage and support the technology stack for a portfolio of assigned clients, including networks, servers, workstations, and cloud environments. You will be supported by various internal teams.
Responsibilities
- Manage client networks, servers, and workstations
- Manage Microsoft 365 and Google Workspace environments
- Implement and maintain Server At Work company standards and IT best practices
- Advise clients on technology issues
- Manage and complete escalated Tier 3 support tickets
- Perform on-site work for project implementations and emergency escalations
Requirements
- Must reside in the Austin, Texas area
- Must be a US citizen
- Valid US driver's license and auto insurance
- Light to medium lifting capabilities
Skills
- Microsoft 365 implementation and administration
- Microsoft Windows Server implementation and administration
- Network firewall, wireless network, routing, and switching design, implementation, and administration
- Microsoft 365
- Microsoft Azure
- CompTIA Network+
- CompTIA Security+
- MSP experience
Location
- Austin, Texas
- Remote
Work Type
- Full-time
- Hybrid
Experience Level
- 3+ years Microsoft 365 implementation and administration
- 3+ years Microsoft Windows Server implementation and administration
- 3+ years network firewall, wireless network, routing, and switching network design, implementation, and administration
Education Level
- Associate's Degree (AA/AS) or Bachelor's Degree (BA/BS) in computer-related field
Benefits
- Employee healthcare insurance
- Optional dental, vision, and life insurance
- Paid vacation and sick days
- 401k with employer contributions
- Monthly cell phone stipend
- Reimbursement for mileage
About the Company
- Server At Work is a SOC 2-compliant IT Managed Services Provider serving businesses across Texas and Louisiana.
- Specializes in managed IT services, cybersecurity, cloud management, VoIP systems, backup and recovery, and IT strategy consulting.
- A close-knit team of 30 employees with over 12 years of experience.
- Focuses on rapid response times, friendly service, and personal client relationships.