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About the Role

This senior leadership role is accountable for leading and embedding Ontario Teachers’ enterprise-wide operational risk management and resilience program. The position provides independent oversight and challenge on how operational risks are identified, assessed, and managed across the organization to strengthen decision-making, improve resilience, and protect enterprise value. It's a unique opportunity to build and mature a critical second-line function with visibility to senior leadership and the Board, influencing how the organization understands and manages operational risk end-to-end.

Responsibilities

Leads the implementation and continuous enhancement of the operational risk management framework to establish consistent, enterprise-wide practices for identifying, assessing, managing, and reporting operational risks.
Accountable for the end-to-end operational risk program, including governance, processes, and reporting, to provide a cohesive and integrated view of operational risk across the organization.
Provides independent second-line oversight and constructive challenge to business areas to ensure risks are appropriately identified, assessed, and managed across critical operations, technology, cyber, data, and third-party environments.
Leads the identification, aggregation, and analysis of operational risk trends and root causes across the enterprise, generating actionable insights and helping drive remediation and continuous improvement.
Oversees operational risk event analysis, including the ORM team’s involvement in root cause assessments and lessons learned, to strengthen controls, address systemic issues, and enhance operational resilience.
Develops and delivers clear, insight-driven risk reporting and insights to senior management, executive committees, and the Board to inform risk appetite discussions and decision-making.
Contributes to enterprise risk strategy, taxonomy, assessments, and risk appetite considerations with a focus on operational risk and resilience to ensure alignment with the broader enterprise risk management program.
Partners with the Enterprise Risk Management team to deliver an integrated enterprise risk profile that provides a comprehensive and forward-looking view of risks across the organization.
Engages with operational risk committees to provide expert guidance, influence risk practices, and support effective governance.
Acts as a trusted advisor to senior stakeholders, balancing independent challenge with collaboration to strengthen risk-informed decision making while maintaining second-line independence.
Advances operational resilience practices in coordination and alignment with the business continuity function to enhance the organization’s ability to respond to and recover from disruptions.
Leverages risk frameworks, data, and technology solutions to enhance the effectiveness, efficiency, and scalability of risk oversight activities.
Provides leadership within the Enterprise & Operational Risk Management function, including building, coaching, and developing a high-performing and collaborative team.
Sets team priorities in consultation with senior leaders, allocates resources, and builds capability to support delivery of enterprise risk objectives.
Provides indirect leadership and influence across the organization, guiding senior stakeholders and risk committees to embed consistent risk management practices and strengthen risk culture.
Leads the development of operational risk frameworks, methodologies, and processes to ensure consistent and effective risk management practices across the organization.
Determines approaches to risk assessment, stakeholder engagement, and program execution, while escalating key risk insights and recommendations to senior leadership and governance committees as appropriate.

Requirements

Undergraduate degree in business, finance, accounting, technology, engineering, or a related field.
Graduate degree and/or professional risk, finance or designation considered an asset.
Deep understanding of operational risk, operational resilience, and governance frameworks.
Strong knowledge of technology, cyber, data, and third-party risks.
Knowledge of enterprise risk management practices and risk integration.
10+ years of progressively senior experience in risk management within financial services or asset management environments.
Demonstrated experience building or evolving operational risk or resilience programs and frameworks.
Experience engaging with senior leadership and contributing to executive and Board-level reporting.
Proven ability to balance independent challenge with constructive partnership.
Candidates must be legally entitled to work in the country where this role is located.

Skills

Operational Risk Management
Operational Resilience
Governance Frameworks
Technology Risk
Cyber Risk
Data Risk
Third-Party Risk
Enterprise Risk Management
Risk Integration
Financial Services Risk Management
Asset Management Risk Management
Program Development
Framework Development
Stakeholder Engagement
Reporting
Leadership
Team Building
Coaching
Risk Assessment
Risk Culture

Location

Remote
In-office collaboration

Work Type

Hybrid
Full-time

Experience Level

Senior
Director

Education Level

Undergraduate degree in business, finance, accounting, technology, engineering, or a related field
Graduate degree and/or professional risk, finance or accounting designation

Benefits

Numerous opportunities for professional growth and development
Comprehensive employer paid benefits coverage
Retirement income through a defined benefit pension plan
The opportunity to invest back into the fund through our Deferred Incentive Program
Competitive time off
Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year
Employee discount programs including Edvantage and Perkopolis

About the Company

At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience.
Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring.
We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves.
To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers'.
At Ontario Teachers, we know that our Talent are our greatest strength – every innovation, every idea and every win has been powered by our people.
We offer a work experience that inspires, encourages talent development, celebrates diversity and rewards superior performance.
The best and brightest not only come here – they stay.
Help us continue to deliver outstanding service and retirement security to our members and be the world’s leading pension plan.
Your Talent. Your Experience. Our Future.
www.otpp.com/careers

Equal Opportunity

We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves.