Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Design, optimize, and scale core digital infrastructure, bridging e-commerce, logistics, and CRM platforms. Orchestrate high-availability integrations, navigate architectural challenges, and pioneer modern cloud solutions in a fast-paced e-commerce environment.

Responsibilities

• Partner with stakeholders to gather, clarify, and document business and technical requirements.
• Author Business Requirement Documents (BRDs) and functional specifications.
• Participate in daily development stand-ups, prioritizing and unblocking work.
• Own and improve requirements capture, documentation, and tracking processes.
• Serve as the point of contact for technology questions from Customer Success, Operations, and Finance.
• Triage incoming requests, resolving or escalating as needed.
• Translate business needs into technical work and technical constraints into business language.
• Own the intake and routing of website change requests.
• Create, scope, and manage development tickets in Jira.
• Inform requesters about status, timelines, and outcomes.
• Help design scalable, secure solution architectures for e-commerce transactions and data synchronization.
• Map and support API integrations across e-commerce, CRM, WMS, and third-party logistics platforms.
• Evaluate existing systems and propose improvements for uptime, data integrity, and communication.
• Maintain system and process documentation.
• Help establish technical guardrails, security/compliance practices, and disaster-recovery considerations.

Requirements

• Proven experience as a Business Analyst, Solutions Architect, or Technical Project Coordinator, preferably in e-commerce or high-growth environments.
• Demonstrated ability to gather requirements from non-technical stakeholders and document them clearly (BRDs, functional specs, user stories).
• Strong technical fluency: comfortable translating between business needs and engineering work, scoping development tasks, and reasoning about integrations and data flows.
• Hands-on experience with project/issue-tracking tools such as Asana and Jira.
• Experience with Agile/Scrum practices including daily stand-ups.
• Exceptional communication, organization, and problem-solving skills.
• Judgment to know what can be resolved without development and what needs to be escalated.
• Strategic mindset to align technical solutions with fast-moving business goals.
• Experience integrating B2B e-commerce platforms (like Adobe Commerce/Magento) with marketing automation and CRM tools.
• Familiarity with API design, data-pipeline integrations, and cloud infrastructure (AWS or Azure).
• Exposure to warehouse management systems (WMS), ERP/inventory, and third-party logistics integrations.
• Familiarity with data compliance and logistics challenges unique to chemical manufacturing, distribution, or highly regulated industries.

Skills

• Business Analysis
• Solutions Architecture
• Technical Project Coordination
• E-commerce
• Requirements Gathering
• BRD Creation
• Functional Specification Writing
• User Story Writing
• Agile/Scrum
• Jira
• Asana
• API Integration
• Data Synchronization
• Cloud Infrastructure (AWS/Azure)
• Communication
• Organization
• Problem-Solving
• Technical Translation

Location

• Remote

Work Type

• Full-time

Experience Level

• Mid-level

Benefits

• Medical
• Dental
• Vision
• Short Term Disability
• Life & Accidental Death & Dismemberment Insurance
• Supplemental Health Insurance
• Wellness Program
• Employee Discount Program
• 401k
• Paid Time Off
• Professional Development
• Clear Career Growth Paths

About the Company

• Lab Alley is recognized by Inc. 5000 as one of America's fastest-growing private companies and one of the fastest-growing e-commerce companies in Austin, TX.
• Mission: To provide easy access to essential chemicals – on-budget, on-time, every time.
• Building the 'Amazon for Chemicals'.
• Core Values: CARE, COMMITMENT, GENUINE, GROWTH, INITIATIVE, INNOVATION, WORK ETHIC.
• Partners with Ecodrive to plant a tree with every purchase, contributing to a healthier planet.

Equal Opportunity

• Lab Alley uses E-Verify for all positions and conducts background checks.
• Encourages individuals to apply even if they don't meet every qualification.
• Dedicated to building a diverse and inclusive workplace.
• Equal opportunity employer considering all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.