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About the Role

The Assistant Property Manager will support the Property Manager in the daily operations of the property, providing customer service to residents and visitors, and coordinating with site teams. This role requires a strong understanding of HUD and Tax Credit experience.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.
• Coordinate resident engagement and events.

Requirements

• High School Diploma or equivalent.
• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.
• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Skills

• HUD experience
• Tax Credit experience
• Customer service
• Communication

Location

• 240 Van Ness Ave, San Francisco, CA 94102

Work Type

• On-site
• Full-time

Experience Level

• 1 year of administrative, office, accounting, or customer service experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $25.00-$27.00/hour DOE

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year
• 12 company holidays + 2 floating holidays
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

About the Company

• At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential.
• As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
• At Mercy Housing, everyone contributes to a mission and values centered culture.
• We believe we are more effective when diverse groups of people, including residents, feel valued, respected, and included.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.