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Greet clients warmly in person and over the phone.
Provide basic knowledge and education about services.
Manage front desk duties including check-in/out, phone calls, and client greetings.
Oversee inventory counts and ensure supplies are fully stocked.
Maintain a clean and professional facility environment.
Assist providers and managers with client scheduling.
Comply with all company policies and procedures.
Manage the POS system effectively and accurately.
Ensure all client appointment and employee information is entered into the POS system.

Previous customer service experience (1 year).
Flexible schedule with the ability to work weekends.
Previous experience working in a med spa or medical office preferred.
Excellent written and verbal communication skills.
Ability to communicate with proper etiquette.
Ability to multi-task while being attentive to clients and remaining flexible.
Ability to work as part of a team and take initiative.
Enthusiastic, friendly, and energetic personality with a genuine desire to provide outstanding service.
Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy.
Maintain a high level of integrity with a strong ethical foundation.
Possess sound judgment, problem-solving, and decision-making skills.
Ability to sit or stand for long periods.
Ability to reach above shoulder height, crawl, kneel, and push/pull up to 50 lbs.
Working knowledge of Microsoft applications.
Bilingual preference given.
Other duties as assigned.

Client Concierge: Part Time at It’s A Secret Med Spa

Client Concierge: Part Time