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About the Role

Leads the design of sophisticated, high-impact digital banking experiences, translating complex business requirements into usable, engaging software interfaces. Conducts comprehensive user research, usability testing, and data-driven analysis to optimize product functionality. Creates detailed UX deliverables, including personas, concept maps, process flows, wireframes, interactive prototypes, and UI designs that communicate product architecture effectively across teams. Influences the evolution of UI patterns, collaborates with content writers to maintain UX integrity, and presents concepts to stakeholders. Plays a pivotal role in setting design standards and mentoring junior designers while ensuring alignment with business objectives and user needs.

Responsibilities

• Transform ideas into high-value, user-centered software experiences.
• Conduct formal and informal user research and testing; produce professional research reports.
• Create comprehensive UX deliverables: personas, site maps, concept maps, process flows, wireframes, prototypes, and UI designs.
• Apply and influence UI pattern creation to ensure consistency across products.
• Collaborate with content writers, product managers, developers, and QA to deliver optimized solutions.
• Present design concepts and research findings to small project teams.
• Participate in Development and QA to ensure design fidelity.
• Set and meet quarterly project goals and deadlines; mentor and guide junior designers.

Requirements

• Bachelor’s Degree in Graphic Design, HCI, Information Architecture, or related field; 8+ years of UX design experience.
• Expertise in Figma, Axure, and advanced prototyping and wireframing techniques.
• Deep understanding of information architecture, usability principles, and multi-device design.
• Ability to inspect HTML, CSS, and JavaScript for design validation.
• High attention to detail and aesthetic sensibility.
• Excellent written and verbal communication skills; proven ability to collaborate across teams.
• Visual design and content management experience preferred.
• Agile software development lifecycle knowledge preferred.
• Advanced user research and accessibility expertise preferred.
• Front-end development familiarity (HTML & CSS) preferred.
• Working knowledge of accessibility guidelines (WCAG) applied across product, design, and engineering to support inclusive user experiences.
• Fluent written and oral communication in English.
• Authorized to work for any employer in the U.S.
• Unable to sponsor or take over sponsorship of an employment Visa at this time.

Skills

• Figma
• Axure
• Prototyping
• Wireframing
• Information Architecture
• Usability Principles
• Multi-device Design
• HTML
• CSS
• JavaScript
• Visual Design
• Content Management
• Agile Software Development
• User Research
• Accessibility
• WCAG

Location

• Austin

Work Type

• Hybrid

Experience Level

• 8+ years of UX design experience

Education Level

• Bachelor’s Degree in Graphic Design, HCI, Information Architecture, or related field

Benefits

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

About the Company

• Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
• Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
• We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others!
• We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships.
• We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
• In 2004, Q2 founder Hank Seale set out to build a different kind of company. Our mission, to build strong and diverse communities by strengthening their financial institutions, is at the heart of everything we do.
• Our vision is to create meaningful financial experiences throughout the financial journey so our customers can focus on building lasting relationships with their account holders.
• To get there, we combine the must-haves of digital banking – feature functionality, operational excellence and integrations – with the next-generation of technology principles: data-driven insights, open technology and design thinking.
• We call this philosophy FinX, and it spans everything we do, from product development and platform architecture to how we hire.
• Providing superior software and service starts with our purpose-built culture, defined by our Ten Guiding Principles.
• These principles were established by Hank Seale, our founder, and have served as a constant reminder of how Q2 employees should conduct themselves with peers, customers, and partners for 15 years.
• Building something different and special takes the right kind of people, and we hope you’ll join our team.

Equal Opportunity

• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
• Applicants in California or Washington State may not be exempt from federal and state overtime requirements