Operations Client Service, Senior Associate at State Street | Ontario | Rezi

Operations Client Service, Senior Associate at State Street

Operations Client Service, Senior Associate

State Street · Ontario

4 weeks ago

Operations Client Service, Senior Associate

State Street · Ontario

a month ago
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About the Role

State Street Global Delivery provides asset owners and asset managers access to financial information and tools essential for effective investment solutions. Our services help clients make better investment choices and generate wealth for their customers and beneficiaries.

Responsibilities

  • Respond in a timely manner to inquiries from external and internal clients.
  • Assist with Account Administration including account openings, billing set up, tax reclaims/tax documentation, market openings/exits/updates, security registration/system access/ID administration and FAR set up.
  • Assist with online support for various client-facing applications.
  • Ensure timely and accurate production of client-customized reporting and collects data and produces customer report cards.
  • Assist with data collection for risk/compliance reporting.
  • Elevates unresolved issues/problems to manager/officer.
  • May monitor and review daily work of Client Operations Associates to ensure accurate and timely execution.
  • Provides on the job training to new staff and assists new staff with attainment of understanding of job responsibilities.
  • Identify any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines.

Requirements

  • 2+ years of related custody and/or fund accounting experience is an asset.
  • Knowledge of securities markets, language and products as well as legal and regulatory requirements.
  • Strong knowledge of MS Office applications, and spreadsheet proficiency.
  • Strong organizational skills and ability to prioritize assignments under tight deadlines.
  • Strong interpersonal and communication skills in both verbal and written forms in English.
  • Ability to work as a team player.
  • Ability to prioritize assignments under tight deadlines.
  • Understanding of operational functions within both custody and fund accounting.

Skills

  • MS Office applications
  • Spreadsheet proficiency
  • Organizational skills
  • Interpersonal skills
  • Communication skills
  • Team player

Location

  • Primary location specified

Work Type

  • Full-time

Experience Level

  • 2+ years

Education Level

  • Bachelor’s degree with business related coursework or equivalent
  • B.S. degree in Accounting or Finance preferred

Salary/Compensations

  • $51,000 - $84,000 Annual

Benefits

  • Inclusive development opportunities
  • Flexible work-life support
  • Paid volunteer days
  • Vibrant employee networks

About the Company

  • Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
  • We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
  • We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
  • Join us in shaping the future.

Equal Opportunity

  • As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.