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About the Role

Visa is seeking a highly motivated, energetic and passionate Senior Manager of Strategy & Business Planning, Operations to join the North America Enablers, Merchants and Fintech team (EMF). This role will drive strategic initiatives and sales operations to support EMF sales leadership. Success requires combining strategic thinking with hands-on ownership and execution of complex projects. The person in this role will apply strong analytical and critical thinking skills to solve business problems and quickly arrive at recommendations that drive the EMF organization’s priorities. They will build strong cross-functional relationships to influence outcomes, advocate for EMF and get things done. They will be curious and comfortable navigating ambiguity in a fast-paced and collaborative environment with a high-performing team. The Senior Manager will report directly to the Senior Director of the team. The Strategy & BPO function leads business operations, business planning, sales enablement, culture, activations and strategy for the EMF team. The incoming candidate will closely collaborate with a wide breadth of cross-functional teams including Sales, Product, Sales Enablement & Analytics, Finance, Marketing, NA Operations, as well as senior leadership across the EMF organization to execute on operational and strategic priorities of the business.

Responsibilities

Partner closely with the Senior Director, Strategy & BPO to lead operational activities and strategic initiatives for the EMF team
Develop and enhance processes and tools to optimize business operations and improve efficiency of the team
Own the sales planning strategy and sales performance management process across our OKRs and scorecard, in partnership with the team, across our CRM tool (Microsoft Dynamics) and our reporting tools (Sales Hub, PowerBI)
Support EMF leadership in ad hoc strategic initiatives including developing client-facing presentations, sponsorship and hospitality engagements, solving business challenges
Develop and influence strategy and execution for EMF’s strategic initiatives, ranging from EMF-hosted client events, to unlocking EMF-specific sales challenges, to identifying EMF’s paths to increase revenue realization with our clients

Requirements

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
6+ years of work experience in some of the following areas: sales operations, consulting, business development, strategy, event planning and management, or content creation and presentation development
Bachelor’s degree in finance, business administration, or related field and/or MBA
Exceptional verbal and written communication skills
Analytical and critical thinking capabilities, with demonstrated intellectual and analytical rigor
Self-starter willing to learn new things to creatively solve business problems
Ability to work independently in a fast-paced environment
Project management skills with the ability to follow through on strategies to drive decisions and deliver tangible business results
Strong interpersonal skills and ability to establish effective partnerships with stakeholders across the organization
Demonstrated collaborator and a natural team player with exemplary organizational skills
Proficient in Microsoft Word, Excel, PowerPoint, and Microsoft Dynamics
U.S. Applicants Only
This position requires travel 5-10% of the time.
This position will be performed in an office setting.
The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Skills

Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Dynamics
Sales operations
Consulting
Business development
Strategy
Event planning and management
Content creation
Presentation development

Location

Office setting

Work Type

Full-time
Hybrid

Experience Level

Senior Manager
8+ years relevant work experience with Bachelor's Degree
5+ years relevant work experience with Advanced Degree
2+ years relevant work experience with PhD
9+ years relevant work experience with Bachelor's Degree
7+ years relevant work experience with Advanced Degree
3+ years relevant work experience with PhD
6+ years of work experience in sales operations, consulting, business development, strategy, event planning and management, or content creation and presentation development

Education Level

Bachelor's Degree
Advanced Degree (e.g. Masters, MBA, JD, MD)
PhD
Bachelor’s degree in finance, business administration, or related field and/or MBA

Salary/Compensations

$153,700 to $246,200 USD per year
Potential sales incentive payments (if applicable)
May be eligible for bonus and equity

Benefits

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program

About the Company

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world.
Progress starts with you.
The EMF Team plays a crucial role in the payments ecosystem, representing the seller side and the fintech side of the ecosystem.
Our sellers manage over 4000 client accounts and we make up 53% of Visa’s revenue in North America.
We work with some of the most prominent and innovative clients.
These clients include Enablers such as Adyen and Toast, Merchants such as Airbnb, Costco, Netflix and United Airlines, and Fintech's such as Cash App, Shopify and Affirm.
Visa has a comprehensive benefits package for which this position may be eligible.
If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here.
Help us to uplift everyone, everywhere.
Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide.
Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career.
Your journey starts here — discover how we hire
Ready to take the next step?
Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect.
Apply with confidence today!
Learn our recruiting process

Equal Opportunity

Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.