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About the Role

As our Lessons Lead, you will be responsible for ensuring a great experience for all customers and students by selling lesson and rehearsal packages, assisting customers with questions, and providing tours of the Lessons facility. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

Responsibilities

Increase the student count within the lesson program by driving and maintaining sales and promotional programs
Sell rehearsal space
Communicate with parents and students, ensuring an overall positive experience
Provide guidance to instructors, their schedules (both teaching and non-teaching schedule), and students by coordinating lessons schedules with availability of the instructors
Maintain and increase curriculum sales
Ensure systems are functioning properly
Maintain the lesson and rehearsal schedules for the facility
Additional duties as assigned

Requirements

3+ years of relevant work experience in musical instruction (admin, retail non-instruction, etc.)
Must be able to lift up to 25lbs.
Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Skills

Customer Focus: Understands customer service principles, and able to provide an excellent customer experience.
Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner.
Organizational Skills: Able to utilize time, energy, and resources to stay on track and achieve goals.
Performance Management: Able to lead, manage, and mentor others.

Experience Level

3+ years of relevant work experience

Education Level

Associate’s Degree

Benefits

Gig leave
Medical
Dental
Vision
401K plus company match
Mental health support
Paid sick/holiday/vacation time
Employee discount program
Tuition reimbursement options

About the Company

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound.
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

Equal Opportunity

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.
All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com