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About the Role

This role involves supporting and enhancing company systems, contributing to system development, and strengthening information security practices. It is an opportunity for a motivated individual with solid system application experience to solve problems, improve processes, and work closely with business users.

Responsibilities

• Support and maintain core business systems to ensure stability and performance.
• Work closely with internal departments to understand operational needs and deliver practical system solutions.
• Participate in system upgrades, enhancements, and performance optimization initiatives.
• Troubleshoot system and application issues efficiently to minimize business disruption.
• Assist with system customization, scripting, or minor development tasks.
• Support system integrations and data flows between platforms.
• Collaborate with vendors and technical partners where necessary.
• Support implementation of IT security best practices and policies.
• Assist with patch management, access control, and system monitoring.
• Contribute to maintaining a secure and compliant IT environment.
• Provide responsive technical support for hardware, software, and network issues.
• Ensure smooth day-to-day IT operations across departments.
• Maintain documentation and continuously improve IT processes.

Requirements

• 2–4+ years of experience in IT support, system application support, or infrastructure roles.
• Strong hands-on experience supporting business systems or enterprise applications.
• Solid understanding of system applications and business process support.
• Basic knowledge of software development concepts (e.g., scripting, APIs, system logic).
• Familiarity with databases and networking fundamentals.
• Exposure to cybersecurity principles is a strong advantage.
• Proactive and solution-oriented mindset.
• Strong communication skills and ability to work with non-technical stakeholders.
• Detail-oriented with the ability to manage multiple priorities.
• Eager to learn and grow within a structured IT team.

Skills

• System application support
• System maintenance
• System upgrades
• Performance optimization
• System troubleshooting
• System customization
• Scripting
• System integrations
• Data flows
• IT security best practices
• Patch management
• Access control
• System monitoring
• Hardware support
• Software support
• Network support
• Documentation
• Process improvement
• Databases
• Networking fundamentals
• Cybersecurity principles

Location

• On-site

Work Type

• Full-time
• On-site

Experience Level

• 2-4+ years