Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The PMO Strategic Director, Client Programs is a critical, high-visibility leadership role responsible for defining, leading, and executing the strategic program management vision for the Client Organization's most impactful and complex cross-functional initiatives, with a key focus on strategic AI partnerships and product deployments. This role drives organizational alignment, ensures accountability for financial and strategic outcomes, and bridges executive strategy with cross-functional execution across Product, Technology, Marketing, and Business units.

Responsibilities

Partner with Senior Leadership and the Client Organization to develop and provide vision and strategy for the PMO, specifically for cross-functional initiatives, including strategic AI partnerships and initiatives.
Drive timely execution of Client deliverables, focusing on program milestones and coordinating across Client teams/functions and internal stakeholders.
Oversee Project Managers within the PMO, tracking and reporting on all Client program day-to-day activities and overall program health.
Facilitate final strategic decisions on product features to launch for the Client organization, aligning with Client priorities and strategy.
Own cross-functional planning for both the Client organization and beyond.
Direct strategic discussions on prioritizing Client initiatives considering Client impact and capabilities.
Anticipate how every Client decision will be viewed by each of Client's stakeholders to maximize the success of Client's roll out and operations.
Lead cross-functional execution of Client programs, including directing go-to-market activities for products, model build and deployment, business case development for initiatives, and legal matters, with a focus on Client engagement.
Establish Client program objectives and key results (OKRs) for the PMO, and translate these OKRs into priorities for each cross-functional team supporting Client and the Client Organization, with a clear focus on outcomes.
Hold accountability to executive management and the Client Organization for Client program financial and strategic results.
Inspire and problem-solve with all cross-functional Client teams and the Client Organization to overcome internal and external challenges.
Identify future critical Client program challenges before they become problems; anticipate, escalate, and problem-solve these challenges with executive leadership and the Client Organization.
Lead interaction with internal and external executive leadership teams and Client partners, requiring negotiation of sensitive matters, and strong anticipation, persuasion, communication, financial, and strategic skill sets, particularly in a Client-facing capacity for initiatives.

Requirements

Bachelor’s degree with 12+ years of experience, ideally in corporate strategy, management consulting, and/or a similar PMO leadership role in a leading technology company, with significant experience in ML product development or program management.
Demonstrate excellent stakeholder management, influencing, and storytelling/communication skills, both verbal and written.
Proven track record leading complex cross-functional projects and programs within a PMO structure, maintaining an efficient plan, tracking issues, and proactively communicating progress against project milestones.
Exhibit high attention to detail in project management.
Lead and execute quickly and independently in a highly visible and fast-paced Client-facing environment, including for AI-driven initiatives.
Build trust-based relationships with Client stakeholders.
Collaborate effectively across a wide range of Client teams and seniority in the organization.
Adopt a ‘hands-on’ attitude – dive into execution and operational matters, while maintaining focus on the longer-term strategic agenda of the PMO and Client Organization.

Skills

AI partnerships
Product deployments
Organizational alignment
Financial accountability
Strategic outcomes
Cross-functional execution
Product management
Technology management
Marketing management
Business unit management
Program management
ML product development
Stakeholder management
Influencing
Storytelling
Communication (verbal and written)
Project management
Attention to detail
MS Office
Google Suite
ML platforms and tools

Location

Onsite (offices)

Work Type

In-person collaboration
Hybrid (three or more days in office)

Experience Level

12+ years of experience

Education Level

Bachelor’s degree
Masters of Business Administration (preferred)
PMP certification (preferred)
Relevant ML certification (preferred)

Benefits

Inclusive and Competitive medical, Rx, dental, and vision coverage
Family forming benefits
13 Paid Holidays
Flexible Time Off
8 hours of paid Volunteer Time off
Immediate eligibility into Company 401(k) plan with 3.5% company match
Tuition Reimbursement program for degreed and non-degreed programs
1:1 personalized Financial Planning Sessions
Student Debt Retirement Savings Match program
Free snacks and refreshments in each office location

About the Company

Realtor.com® is recognized as the No. 1 site trusted by real estate professionals, at the forefront of online real estate for over 25 years.
We connect buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home.
Our robust suite of tools makes a significant impact on the real estate industry and provides consumers with an easy-to-use, easy-to-understand, and decision-making-friendly user experience.
Our mission is to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
We balance creativity and innovation on a foundation of in-person collaboration.
We offer a warm, welcoming, and inclusive culture; intellectual challenges; and development opportunities.

Equal Opportunity

Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law.
Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.