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About the Role

You are the heartbeat of the studio, ensuring Koto is an inspiring, seamless, and world-class environment for our team and clients, managing both physical and virtual experiences and contributing to our culture.

Responsibilities

• Manage the day-to-day running of the studio, including landlord and vendor management, and maintaining supplies.
• Act as the Health & Safety Officer for London, including fire compliance.
• Ensure a first-class experience for all clients, partners, and visitors.
• Support IT and Operations with hardware procurement, software rollouts, and desk setups.
• Facilitate the onboarding process for new hires.
• Assist with travel arrangements, meeting room bookings, and client events.
• Support the transition into new office spaces, managing timelines and budgets.
• Collaborate with global Studio Managers to share knowledge and uphold global standards.
• Partner with leadership to codify and nurture Koto’s culture.
• Plan studio socials, employee gifts, and support or lead global offsites.
• Champion DEI initiatives for London and participate in the global DEI community.
• Build relationships with design schools, publications, and creative peers to establish Koto within the local design community.
• Identify opportunities for Koto to support the local community through initiatives and partnerships.
• Embrace global operations initiatives such as 1% For The Planet, ESG, and ISO compliance for the London studio.
• Spearhead special projects, including merchandise, production projects, and experimental client experiences.

Requirements

• Meaningful and regular access to your manager for personal development and career trajectory support.
• Active reward for performance with promotions, pay increases, and a discretionary annual bonus of up to 10% of salary.
• An equal environment for all employees regardless of race, gender, age, or sexual preference.
• Support in taking family leave with significant paid maternity and paternity leave.
• Encouragement to take 25 days holiday yearly, plus UK bank holidays, and additional holiday days.
• Studio closure between Christmas and New Year.
• Contribution of 3% to anyone engaging in the Scottish Widows pension scheme.
• Private medical insurance via Vitality Health.
• Monthly 'employee wellness' benefits package via Juno of £75.
• Access to YCN and funding for relevant training opportunities.
• Reward for five years of service with £5,000 and five days holiday.
• Reward for ten years of service with £10,000 and four weeks holiday.
• Opportunity to work from any of the five Koto studios globally with appropriate planning and application.

Skills

• Organization
• Event planning
• Budget management
• Collaboration
• Communication
• Initiative
• Community building

Location

• London

Work Type

• In person
• Optional WFH day on Friday
• Additional 20 days remote per year

Experience Level

• Mid-level

Benefits

• Discretionary annual bonus up to 10% of salary
• Paid maternity and paternity leave
• 25 days holiday plus UK bank holidays and additional days
• Studio closure between Christmas and New Year
• 3% pension contribution
• Private medical insurance
• £75 monthly employee wellness benefit
• Access to YCN
• Funding for relevant training opportunities
• Service-based rewards (£5,000 and 5 days holiday for 5 years; £10,000 and 4 weeks holiday for 10 years)
• Global studio work opportunities

About the Company

• At Koto, we encourage our team to be ‘rationally optimistic’ about the potential of our work, our clients, their businesses, and the power of brand.
• We pursue the best briefs, want to inspire meaningful work, and provide opportunities to make the work of their lives.
• We are actively cultivating leadership, culture, and spaces to encourage this.
• We believe working in person with optional remote days produces the best work, mentoring opportunities, collective learning, and culture.
• We encourage autonomy, allowing team members to manage their time, hours, and personal commitments appropriately to complete work.

Equal Opportunity

• Koto is an equal environment for all its employees regardless of race, gender, age, or sexual preference.
• We champion DEI initiatives for London and are an active member of Koto’s global community in this respect.