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About the Role

American Innovations protects people and the environment by providing proven compliance solutions to oil and gas professionals. Join our Operations team as a hands-on problem solver who takes ownership of every unit that crosses your bench, thriving in a fast-paced environment where your technical skills directly support customers and keep operations running smoothly. You will play a key role in evaluating, repairing, and resolving returned materials for the products our customers depend on.

Responsibilities

• Evaluate, repair, and resolve returned materials.
• Track and document RMA status accurately.
• Relay findings and status clearly to requestors, TSRs, and cross functional teams.
• Resolve discrepancies and respond to issues before end of shift.
• Follow ISO9001 standards and ESD safety protocols in a lab environment.

Requirements

• High school diploma or equivalent required.
• Experience conducting evaluations, calibrations, or repairs on electronic test equipment or similar devices.
• Ability to read and interpret technical findings to determine necessary parts and repairs.
• Strong attention to detail with the ability to maintain accurate records and certificates.
• Knowledge of ESD garment requirements and lab safety standards, or willingness to learn and comply.
• Ability to prioritize workload based on due dates and rush status.
• Successful applicants must be eligible to work in the US (visa sponsorship is not provided).
• Must be able to pass a pre-employment background and drug test.

Skills

• Technical aptitude for evaluating, troubleshooting, and repairing returned units.
• Organizational skills.
• Self-motivated.
• Ability to work independently and as part of a team.
• Solid communication skills.
• Comfort working across multiple software platforms simultaneously, including Salesforce and the RMA tracking board.
• Proactive mindset.
• Strong computer skills including Microsoft Office (Word, Excel, Outlook).

Location

• Onsite

Work Type

• Full-time

Experience Level

• Entry-level

Education Level

• High school diploma or equivalent
• Technical training or certification in electronics repair a plus

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-provided Life coverage
• Company-provided Disability coverage
• 401(k) plan with an employer match up to 4%
• Immediate vesting for 401(k)
• Financial education courses

About the Company

• American Innovations protects people and the environment by providing proven compliance solutions to oil and gas professionals from the field to the office.
• More than 30 years of experience drives innovative solutions that address the need for efficient data collection, reporting, and analysis – an integrated family of hardware, software and professional services backed by relentless customer service.

Equal Opportunity

• American Innovations is an Affirmative Action and Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.