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About the Role

The Research & Knowledge Supervisor will oversee New York and Wilmington Research & Knowledge Services (R&KS) analysts, collaborating with management on administrative tasks, training, and performance evaluations. This role involves providing high-level legal and business research support, managing workflow, and ensuring the delivery of accurate, timely information to attorneys across the firm.

Responsibilities

• Supervise New York and Wilmington R&KS analysts across all shifts
• Collaborate with the Senior R&KS Manager on evaluations, interviewing, onboarding, and administrative tasks
• Provide legal, business, and reference information to attorneys using online and print resources
• Develop information networks within and outside the firm
• Monitor research requests during and outside of office hours
• Communicate departmental guidelines and procedures
• Delegate work to research analysts and monitor request distribution via workflow software
• Mentor and train research analysts
• Provide detailed work performance assessments for annual evaluations
• Use Generative AI and workflow tools to analyze workload trends
• Participate in disciplinary procedures in collaboration with HR and management
• Resolve work-related problems and conflicts among analysts
• Educate attorneys and staff on R&KS services and keep them informed of practice area developments
• Contribute to the organization of research materials and conduct department orientations
• Evaluate new and updated information resources
• Manage department projects, day-to-day operations, and long-range planning
• Review research responses for quality and provide real-time coaching
• Manage scheduling, weekend/holiday coordination, and onboarding logistics
• Serve as the first-level escalation point for operational issues

Requirements

• Expert knowledge of legal and business research databases including Lexis, Westlaw, Bloomberg Law, and others
• Highly proficient in R&KS specific applications and workflow systems
• Expert proficiency in internet research and social networking/collaboration tools
• Demonstrated knowledge of professional library science principles and law firm operations
• Knowledge of standard secondary research sources
• Proficiency in Microsoft Office suite (Outlook, Excel, PowerPoint)
• Effective interpersonal, written, and verbal communication skills
• Strong analytical, troubleshooting, organizational, and planning skills
• Ability to supervise others and administer firm policies
• Ability to handle multiple projects, shifting priorities, and sensitive matters
• Ability to work independently and within a team in a fast-paced environment
• Flexibility to adjust hours to meet business needs
• Master's Degree in Library Science or equivalent experience (minimum four years)
• Minimum of six years related experience in a legal or corporate information center
• Minimum of two years supervisory or leadership experience

Skills

• Legal research
• Business research
• Team supervision
• Workflow management
• Generative AI tools
• Performance management
• Project management
• Library science
• Analytical thinking
• Conflict resolution
• Communication

Location

• New York, NY

Work Type

• Hybrid
• Full-time

Experience Level

• Minimum six years related experience
• Minimum two years supervisory experience

Education Level

• Master's Degree in Library Science or equivalent experience

Salary/Compensations

• $140,000 - $155,000

Benefits

• Competitive salaries
• Year-end discretionary bonuses
• Comprehensive health care (medical, dental, vision)
• Savings plan/401(k)
• Voluntary benefits
• Generous paid time off
• Paid leave options including parental
• Professional development and learning opportunities
• Well-being classes and programs
• Community impact opportunities

About the Company

• Skadden, Arps, Slate, Meagher & Flom LLP is a prestigious global law firm known for handling complex transactions, litigation, and regulatory matters.
• The firm operates across 50-plus practices and 21 offices in major financial centers.
• The firm emphasizes innovation, intellect, teamwork, and tenacity.

Equal Opportunity

• Skadden is an Equal Opportunity Employer and does not discriminate based on race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.