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About the Role

We are looking for team players who are excited to continually learn, work hard, and take ownership of their role. If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

Responsibilities

• Provide exceptional customer service by determining each prospective client’s vehicle needs through questioning and listening.
• Promote new business and contribute to the company’s customer base by seeking new customers through prospecting and referral networks.
• Sell new and pre-owned vehicles, and demonstrate vehicles including test drives.
• Understand automobile business terminology and stay updated on technological changes in all products/inventory.
• Be thoroughly familiar with all products, including features, specifications, prices, colours, options, and standard equipment.
• Participate in all available product training.
• Effectively use closing techniques and seek management assistance when necessary, maintaining profitability.
• Deliver new and pre-owned vehicles to customers, ensuring they understand operating features, warranty, and paperwork to foster customer loyalty.
• Introduce customers to Service Department personnel to highlight the quality and efficiency of dealership service operations.
• Set monthly productivity goals and plan strategies to achieve them.
• Follow all dealership processes and procedures to ensure excellent Customer Satisfaction Index ratings on sales, delivery, and follow-up.
• Attend department meetings as required.
• Follow company safety policies and practices, and immediately report any accidents to a Manager/Supervisor.
• Perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

Requirements

• A Current OMVIC License.
• A valid Ontario Driver’s License with a good driving record.

Skills

• Good interpersonal skills: ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism.
• Ability to work effectively with all levels of the organization.
• Strong computer skills (internet & MS Office), with ability to maintain records using a computerized system.
• Effective negotiation skills, with ability to make sound decisions consistent with essential job functions.

Location

• Toyota Town

Work Type

• Full-Time
• Onsite

Benefits

• Discounted Vehicle Purchasing Program
• Boot Allowance
• Computer Rebate Program
• Employee Referral Program
• Tool Purchase Subsidy
• Employer RRSP Matching
• Comprehensive extended health and dental plan, tailored around Associate wellness

About the Company

• We believe in doing good for our customers and for ourselves.
• We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives.
• OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience.
• As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Equal Opportunity

• We are an equal opportunity employer that embraces diversity.
• We stand behind the growth of our associates to help them achieve their vision and goals.