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About the Role

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.

Responsibilities

• Properly stock and maintain outlet side stations with necessary supplies.
• Clear and set tables in designated stations.
• Familiarize with service standards, including table setups, beverage service, and pre-busing.
• Clean and reset tables according to established procedures and sanitation guidelines.
• Stock service stations with glasses, cups, silverware, etc.
• Clean restaurant areas, including floors, carpet, and service stations.
• Monitor and ensure the cleanliness of all place settings, tabletops, seats, and floors.
• Perform customer service duties such as beverage and plate service.
• Communicate with hosts/hostesses regarding seating needs and guest service issues.
• Perform stock supply duties to maintain par levels of equipment and dining supplies.
• Comply with all department and company rules, regulations, policies, procedures, internal controls, and government rules and regulations.
• Attend periodic meetings and training sessions.
• Promote positive public and employee relations.
• Maintain a neat and clean appearance at all times.
• Perform other duties as assigned.

Requirements

• Must be at least 18 years old.
• Ability to obtain the appropriate license pursuant to applicable statutes, rules, and regulations.
• Ability to read, analyze, and interpret documents such as policy and procedure manuals.
• Ability to respond to common inquiries from team members or guests.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to compute complex mathematical calculations.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to decipher various reports and maintain reports upon request.
• Strong decision-making and problem-solving skills.
• Ability to work well under pressure and deadlines.
• Must be able to interact with internal and external guests in a professional manner.
• Must be able to work varying schedules to reflect the business needs of the property.
• Regularly required to talk or hear.
• Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
• Occasionally required to reach with hands and arms.
• Occasionally required to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Moderate physical ability required.
• Ability to lift or maneuver at least twenty-five (25) pounds.
• Ability to perform prolonged sitting during the shift.

Skills

• Fluency in English required.
• Strong decision-making skills.
• Problem-solving skills.

Location

• New York City

Work Type

• Full-time

Experience Level

• Three (3) years’ related work experience

Salary/Compensations

• $17.02 - $22.69

About the Company

• Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences.
• We are looking to hire an enthusiastic and dedicated team of professionals.

Equal Opportunity

• The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law.
• We welcome the strength of diversity in our workforce.