About the Role
As an Assistant Market Manager, you will support the development and performance of hotel supply by managing supplier relationships, negotiating competitive agreements, and ensuring strong availability and pricing. You will build sustainable partnerships, drive commercial success through account management, and analyze market trends to identify opportunities and improve competitiveness. You will collaborate with internal teams to deliver a seamless partner and customer experience and contribute to revenue growth.
Responsibilities
- Build, maintain, and strengthen strong relationships with hotel partners.
- Negotiate new agreements and renew contracts to secure competitive rates, availability, and favourable commercial terms.
- Manage supplier accounts to optimise rates, allotments, and preferred agreements while resolving operational or commercial issues.
- Track availability, allotment utilisation, and performance trends, and adjust inventory to maximise results.
- Analyse market demand, competitor activity, and booking trends to identify opportunities and recommend actions.
- Support revenue growth by improving hotel performance, increasing direct partnerships, and implementing targeted commercial actions.
- Identify and introduce new hotel partners to expand and strengthen the portfolio.
- Promote the use of internal systems and tools to ensure accurate and timely updates from suppliers.
- Work closely with Sales, Operations, and Data teams to resolve issues and support partner and customer needs.
- Generate and analyse reports to assess supplier performance and support data-driven decision-making.
Requirements
- Minimum 2+ years of experience in hotel contracting, account management, or a similar role within the travel industry.
- Strong proficiency in Microsoft Office applications, particularly Excel, with solid analytical capabilities.
- Strong communication, negotiation, and relationship management skills with a proactive and collaborative mindset.
- Excellent attention to detail, organisational skills, and ability to manage multiple priorities effectively.
- Native Japanese and fluent English, both written and spoken.
- Willingness to travel as required for supplier meetings and industry engagement.
Skills
- Microsoft Office (Excel)
- Analytical capabilities
- Communication
- Negotiation
- Relationship management
- Attention to detail
- Organisational skills
- Priority management
- Japanese (Native)
- English (Fluent)
Location
- Remote
- Hybrid
- Onsite
Work Type
- Full-time
Experience Level
- Mid-level
Education Level
- Bachelor's degree or equivalent professional qualification in Business, Hospitality, Tourism, or a related field.
About the Company
- Web Travel Group is a global B2B organisation servicing the travel industry, connecting hotels and other travel sellers to a diverse network of travel buyers worldwide through our trade-only digital travel marketplace brand – WebBeds.
- WebBeds provides powerful distribution solutions that make selling and buying travel easier.
- WebBeds connects hotels to sell rooms with travel buyers looking to find rooms for their customers.
- WebBeds partners are supported through a truly global footprint, with a team of 2,000+ people in 120+ cities across 50+ countries speaking 50+ languages.
- Hotels and other suppliers can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through cutting-edge solutions that provide greater inventory control, simplify distribution, and leverage enhanced analytics.
- Travel buyers can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade-only booking sites.
