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About the Role

This is a high-impact individual contributor role at the leadership table of GLG’s Professional Services & Corporate revenue engine. The successful candidate will bring deep, proven revenue operations expertise to translate into rigorous processes and strategic insights that directly improve the productivity and efficiency of client-facing professionals. They will drive the deployment of a world-class sales methodology within our corporate business and deliver insights across the full client lifecycle, shaping how GLG operates commercially for years to come.

Responsibilities

Transform raw commercial data into strategic intelligence from prospecting through service and renewal.
Surface trends, gaps, and growth signals for sales, service teams, and senior leadership.
Build analytical frameworks for resource allocation, account prioritization, and revenue/retention planning.
Lead rigorous pipeline reviews to diagnose deal health, identify risk, and ensure forecast accuracy.
Build a forecasting discipline for revenue projections and proactive course-correction.
Develop CRM dashboards to support decision-making.
Partner with Sales leadership to shape top-of-funnel strategies and reporting.
Drive quarterly account planning as a strategic exercise focused on revenue ambition and accountability.
Design and govern territory structures to maximize revenue coverage and growth potential.
Implement a world-class sales methodology by managing a pilot program through 2026 for global deployment in 2027.
Spearhead Centers of Excellence across the Commercial organization to establish frameworks, standards, and best practices.
Lead the adoption of AI-powered tools and processes to improve commercial performance.
Serve as the connective tissue between GTM strategy and operational execution.
Support monthly and quarterly business reviews with senior leadership.
Own the tracking and interpretation of revenue, pipeline, retention, and operational KPIs.

Requirements

10+ years of experience in sales operations, revenue operations, or commercial operations spanning the full client lifecycle.
Proven track record of directly improving frontline productivity and driving revenue outcomes.
Prior experience owning forecasting, territory design, pipeline governance, or go-to-market strategy in a complex, global sales environment.
Deep fluency with CRM systems (Salesforce strongly preferred) and analytical tools for revenue operations.
Comfortable translating data into executive-ready insights.
Exceptional ability to influence without authority.
Comfortable operating as a strategic partner to sales, service, finance, and senior leadership.
Skilled at driving alignment across complex, matrixed organizations.
Experience operating across both sales and service/client success functions in professional services, B2B, or knowledge-intensive industries is strongly preferred.
Proven ability to architect and manage the full RevOps stack.
Experienced executing transformation programs with cross-functional impact.
A credible, trusted partner to sales leaders and senior stakeholders.
Thrives in highly matrixed organizations — able to drive change, build consensus, and deliver results without direct authority.
Brings clarity and momentum to ambiguous situations.
Deep understanding of the full B2B client lifecycle.
Knows what good looks like in a high-performing commercial organization.
Comfortable operating in ambiguity, prioritizing ruthlessly, and making sound decisions with incomplete information.
Thrives when the path forward requires building, not just optimizing.
Power user of Salesforce.

Skills

Revenue Operations Expertise
Strategic Program Leadership
Influence & Executive Presence
Commercial Acumen
Adaptability & Judgment
Technology & Systems Fluency
Salesforce

Location

Global

Work Type

Full-time

Experience Level

Senior
10+ years

About the Company

GLG is the world’s leading platform for trusted human expertise.
We connect global decision-makers with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients' core teams.
You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives.
Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve.
If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Equal Opportunity

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.