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About the Role

Oversee a portfolio of multifamily residential buildings in Midtown Toronto, ensuring exceptional resident experience and effective day-to-day operations.

Responsibilities

• Deliver an exceptional resident experience through a strong onsite presence.
• Respond to resident inquiries, complaints, concerns, and feedback promptly and professionally.
• Oversee day-to-day operations, including vendor coordination, suite turnovers, capital projects, and emergency response.
• Inspect properties regularly to identify risks, deficiencies, and opportunities for improvement.
• Coordinate month-end activities, including suite pre-inspections and contractor/employee scheduling for efficient unit turnovers.
• Educate residents on property rules and regulations.
• Increase resident satisfaction and retention by organizing events and activities.
• Collaborate with Marketing and Leasing to enhance resident retention and satisfaction.
• Contribute to planning, budgeting, forecasting, performance reporting, variance analysis, and operational reporting.
• Partner with Property Manager for other assigned duties.

Requirements

• 2+ years of experience in property management, community engagement, hospitality, customer service, or related fields.
• Strong customer service, communication, and relationship-building skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Participate in an after-hours emergency response rotation and attend sites as required.
• Eligible to work in Canada.
• Will be subject to a criminal background check.

Skills

• Property management software (Yardi, BuildingStack) is considered an asset.
• Property Management designation (CPM, RCM, or working towards one) is considered an asset.

Location

• Toronto, ON

Work Type

• Full-time

Experience Level

• 2+ years

Education Level

• Post secondary education in Business, Property Management, Communication, or related fields.

Salary/Compensations

• $52,000 - $65,000

Benefits

• Continuous learning and development.
• Competitive salary.
• Focus on health and wellness.
• Employer-funded group benefits.
• Additional paid time off during summer months.

About the Company

• Established in 1975, Park Property Management Inc. (Park) delivers market-affordable, well-maintained rental housing.
• Manages properties and fosters connections for residents.
• Influences the real estate landscape in the Greater Toronto Area and key cities across Ontario.
• Boasts a diverse portfolio of over 11,500 apartment units spanning 93 buildings.
• Committed to growth through new rental initiatives and acquisitions.
• Fosters a workplace where expertise and passion thrive, guided by R.I.T.E. values: Respect, Integrity, Trust, and Excellence.

Equal Opportunity

• Park Property Management Inc. is an equal opportunity employer.
• Celebrates diversity and is committed to creating an inclusive environment for all employees.
• Offers accommodation during the application process.