Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This is a rare greenfield opportunity to build product thinking into the Platform Engineering department, which underpins everything Capital on Tap ships. You will be the first PM embedded in Platform Engineering, working across Cloud & Platform Operations and Developer Experience groups to introduce product rigour, feedback loops, and iterative practices. This role will transform the department from a cost centre into a recognised driver of engineering velocity.

Responsibilities

Own the Platform roadmap, building and communicating a coherent, prioritised roadmap across Platform Engineering groups.
Drive system reliability by auditing incident history, establishing baseline reliability metrics, and introducing SLOs and error budgets.
Build feedback loops by establishing structured mechanisms for collecting feedback from internal customers (Product Engineering teams).
Introduce iterative delivery by breaking down long-running projects into iterative milestones.
Measure and communicate ROI by defining and owning a framework for measuring Platform ROI.
Champion self-service by identifying opportunities to build golden paths and self-service tooling.
Act as the translation layer between Platform Engineering and the wider business, making priorities and progress visible.

Requirements

Proven product management experience, ideally with exposure to platform, infrastructure, or developer tooling environments.
Strong commercial instinct, understanding how platform decisions connect to business outcomes.
A user-first mindset applied to internal customers.
Experience introducing product practices into teams or departments where they didn't previously exist.
Data-driven prioritisation skills, including defining success metrics and interpreting reliability data.
Collaborative communication style to effectively align engineering leaders and product peers.
Proven ability to manage complex, cross-team deliverables for system upgrades, including planning and aligning stakeholders.
Familiarity with agile delivery practices and iterative project management.
Experience with metrics (DORA, DX Core 4, SPACE), incident management frameworks, developer experience (DevEx) tooling, or cloud infrastructure concepts is a plus.

Skills

Product Management
Platform Engineering
Infrastructure
Developer Tooling
Commercial Acumen
User-Centricity
Agile Methodologies
Iterative Project Management
Data Analysis
Metrics Definition
Reliability Metrics (MTTD, MTTR, MTBF)
SLOs
Error Budgets
Feedback Loops
ROI Measurement
Self-Service Tooling
Cross-functional Communication
Stakeholder Management
DORA Metrics
DX Core 4
SPACE Framework
Incident Management
Developer Experience (DevEx)
Cloud Infrastructure

Location

London (Moorgate)

Work Type

Hybrid

Experience Level

Proven product management experience
Experience introducing product practices

About the Company

Capital on Tap started because small businesses were underserved by big banks.
It is a financial platform offering a best-in-class business credit card, SME-focused spend management platform, a savings product, and a growing suite of tools.
The company has over 1,000 employees, £20bn in annual card spend, 200,000+ customers, and over 17,000 Trustpilot reviews averaging 4.7 stars.
It is a profitable and fast-growing fintech company.