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About the Role
Manage business process initiatives, identifying inefficiencies and driving quick-wins. Engage with stakeholders to gather and document business requirements. Conduct process mapping to understand current processes and identify areas for improvement. Develop business cases to support project proposals. Lead the presentation of prototypes, gather client feedback, and ensure clients go through User Acceptance Testing (UAT) to meet expectations. Lead client meetings, document decisions, and manage follow-ups, tracking project milestones and timelines. Document and translate client requirements into technical requirements for the Solution Architect.
Responsibilities
- Manage business process initiatives, identifying inefficiencies and driving quick-wins.
- Engage with stakeholders groups to gather and document business requirements.
- Conduct process mapping to understand current processes and identify areas for improvement in future-state processes.
- Develop business cases to support project proposals.
- Lead the presentation of prototype, gather client feedback and ensure clients goes through a User Acceptance Testing.
- UAT to ensure it delivers on client expectations.
- Lead meetings with clients, documenting decisions and project managing follow ups and tracking project milestones and timelines.
- Document and translate client requirements into technical requirements for the Solution Architect to develop.
Requirements
- Business analysis, process, and experience design skills across the lifecycle of technology implementation.
- Ability to translate functional requirements into technical details and documentation.
- Strong attention to detail and commitment to high quality documentation and design.
- Proficiency in business analysis tools, agile and design methodologies.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Skills
- D365
- Business analysis
- Process design
- Experience design
- Technology implementation
- Requirements translation
- Technical documentation
- Attention to detail
- Quality documentation
- Quality design
- Business analysis tools
- Agile methodologies
- Design methodologies
- Analytical skills
- Problem-solving skills
- Communication skills
- Interpersonal skills