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About the Role
As an interdisciplinary User Insights and UX team, we support companies through research to optimally align their products and digital touchpoints with users, get to know their target audience better, and increase conversion – thereby ensuring long-term product success. We do this with enthusiasm, curiosity, and a clear focus on action. We are looking for you to strengthen the User Insights & UX team!
Responsibilities
- Conduct qualitative and quantitative studies together with a Research Consultant.
- Be involved in all project phases: Conception (create interview guides, program online questionnaires), Field phase (conduct qualitative UX tests or interviews with various target groups, mostly online remote and occasionally in the lab or on-site), Analysis (analyze and interpret qualitative and quantitative data as well as eye-tracking data), Reporting (visualize study results in result presentations and be significantly involved in developing action recommendations for optimizing the user experience of our clients' products).
- Create and update marketing materials, case studies, and support UX or company-internal events.
- Learn a lot during the process.
Requirements
- Good or very good university degree in Psychology, Business Administration, Sociology, Communication, or a comparable degree program.
- Interest in User Insights and UX Research, interactive products, digital trends, and brands.
- Open and positive towards innovations and developments, and want to contribute to making products more user-friendly.
- Show empathy and skill in dealing with other people, especially in qualitative interviews.
- Enjoy analyzing large datasets and possess strong methodological and statistical skills.
- Passion for MS Office and knowledge of SPSS or R.
- Excellent German language skills, both written and spoken, understanding linguistic nuances, undertones, and everyday language, and being able to professionally classify them, as German-language interviews, moderations, analyses, and result reports are a central component of the activity.
- Fluent in English, both written and spoken.
- Team player with enjoyment of flexible and demanding work in a dedicated team.
- First experience in conducting user tests (not a must, but a plus).
Skills
- User Insights
- UX Research
- Qualitative studies
- Quantitative studies
- Conception
- Interview guides
- Online questionnaires
- Field phase
- UX tests
- Interviews
- Data analysis
- Eye Tracking
- Reporting
- Data visualization
- Action recommendations
- User Experience optimization
- Marketing materials
- Case studies
- MS Office
- SPSS
- R
- Implicit research tools
Location
- Berlin-Kreuzberg
- Remote
Work Type
- Full-time
- Hybrid
Experience Level
- Trainee
Education Level
- University degree
Benefits
- 6-month trainee program with subsequent permanent position as Associate Research Consultant
- Direct start in project work with increasing responsibility
- Versatile activity in a dynamic and interdisciplinary team
- Flexible work environment (hybrid work from home office and/or headquarters)
- Good work-life balance with above-average vacation days
- Personal perspective with development opportunities
- Work in a young and motivated team
- Application of the latest implicit research tools
- Insight into strategic consulting for large, international companies regarding digital touchpoints
- Internal and external training opportunities
- Participation in conferences and trade fairs with own scientific contributions
- Cooperations with universities
- Publications of research projects in trade press
- Active participation in scientific discourse
About the Company
- eye square is a leader in Human Experience Research.
- For over 25 years, we have been working to holistically understand usability, user experience, and human experience.
- We provide our clients with a deep understanding of what people truly experience and what drives them.
- We deliver valid insights for creating empathetic and positive interactions that help our clients achieve their business goals.
- We call this approach Human Experience Research.