Customer Partner, Insurance at Kyndryl | Toronto | Rezi

Customer Partner, Insurance at Kyndryl

Customer Partner, Insurance

Kyndryl · Toronto

1 months ago

Customer Partner, Insurance

Kyndryl · Toronto

a month ago
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About the Role

Kyndryl is hiring a Partner, Insurance to take full ownership of a strategic insurance account and scale it into a larger, higher-value business. This P&L role requires expanding revenue, increasing margin, and strengthening client position through executive relationship building, pipeline creation, and deal closure. You will identify whitespace, create demand, and convert opportunities across the insurance value chain, operating at the executive level and driving tangible programs for growth. You are accountable for pipeline, signings, revenue, margin, and retention, ensuring successful delivery and client confidence.

Responsibilities

  • Take full ownership of a strategic insurance account.
  • Scale the account into a larger, higher-value business.
  • Own the account end to end and grow it.
  • Expand revenue, increase margin, and strengthen client position.
  • Manage the full lifecycle from executive relationship building and pipeline creation to deal closure and delivery outcomes.
  • Identify whitespace, create demand, and convert into meaningful opportunities across the insurance value chain.
  • Challenge clients, shape large deals, and close.
  • Operate at the executive level, building trust with CIOs, COOs, and business leaders.
  • Bring a strong point of view on industry direction and connect it to tangible programs that drive growth.
  • Own the numbers: pipeline, signings, revenue, margin, and retention.
  • Run a disciplined operating cadence.
  • Align internal teams and bring in partners to accelerate outcomes.
  • Ensure what is sold lands, as sustained growth depends on execution and client confidence.

Requirements

  • Proven track record of owning and growing large enterprise accounts, ideally in insurance or financial services.
  • Demonstrated ability to originate, shape, and close complex, multi-year deals with meaningful TCV.
  • Experience with full account P&L ownership, including revenue growth, margin expansion, and renewal retention.
  • Strong executive presence with the ability to engage and influence CIO, COO, and business leaders.
  • Track record of identifying whitespace, creating demand, and expanding scope within existing clients.
  • Disciplined in pipeline management, forecasting accuracy, and deal execution (3x+ coverage mindset).
  • Experience leading cross-functional teams and orchestrating delivery in complex environments.
  • Deep understanding of the insurance industry across platforms, operations, and transformation priorities.
  • High drive, accountability, and bias for action, with a consistent history of exceeding targets.

Skills

  • Executive relationship building
  • Pipeline creation
  • Deal closure
  • Identifying whitespace
  • Creating demand
  • Shaping large deals
  • Executive engagement
  • Influencing CIOs, COOs, and business leaders
  • Industry point of view
  • Pipeline management
  • Forecasting accuracy
  • Deal execution
  • Leading cross-functional teams
  • Orchestrating delivery
  • Insurance industry understanding

Location

  • Remote

Work Type

  • Hybrid

Experience Level

  • Proven operator
  • Track record of winning

Benefits

  • Flexible, supportive environment
  • Well-being is prioritized
  • Potential can thrive
  • Be Well programs (financial, mental, physical, social health)
  • Access to cutting-edge learning opportunities (certifications with Microsoft, Google, Amazon)
  • Coaching
  • Hands-on experiences

About the Company

  • Kyndryl runs and reimagines mission-critical technology systems that drive advantage for leading businesses.
  • Kyndryl is at the heart of progress with proven expertise and AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
  • Kyndryl focuses on ensuring all Kyndryls feel included and welcomes people of all cultures, backgrounds, and experiences.
  • Kyndryl believes in growth and is excited to see what candidates can bring.
  • Kyndryl's culture of empathy and shared success is fueled by a sense of belonging.
  • Kyndryl achieves progress the world depends on, with purpose.
  • Kyndryl is committed to sustainable progress for customers and supporting communities.

Equal Opportunity

  • We welcome people of all cultures, backgrounds, and experiences.
  • Even if you don’t meet every requirement, we encourage you to apply.
  • Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.
  • All of you is what we want. And what we need.