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About the Role
The Consumer tribe is building financial products for small businesses and their customers. This role is a new position for a Data Analyst to partner with the Consumer tribe, working with an Analytics Engineer to build data foundations for Product, Finance, and Risk teams. The analyst will shape how performance is measured, customers are understood, and insights are acted upon, influencing product and business decisions.
Responsibilities
- Own insight generation and reporting for the Consumer tribe, translating business questions into clear analyses and dashboards using Snowflake and Tableau.
- Define, monitor, and communicate core Consumer KPIs, including credit performance, customer behaviour, activation, and retention.
- Act as the primary data partner for cross-functional teams, proactively surfacing trends, anomalies, and opportunities.
- Support A/B test design, analysis, and communication of results.
- Collaborate with the Analytics Engineer to ensure data models meet analytical needs and help stakeholders access data independently.
Requirements
- Strong SQL skills with hands-on experience querying, analysing, and validating data in a cloud data warehouse environment (Snowflake, BigQuery, or similar).
- Experience building and maintaining dashboards in BI tools such as Tableau or Looker, with a track record of delivering outputs that stakeholders use.
- Ability to translate ambiguous business questions into structured analytical frameworks.
- Ability to communicate findings clearly to both technical and non-technical audiences.
- Comfortable managing multiple workstreams across different stakeholder groups.
- Strong prioritisation and a proactive communication style.
- Curious, self-driven, and quality-focused.
- This role does not support Visa sponsorship.
Skills
- SQL
- Snowflake
- BigQuery
- Tableau
- Looker
- Data Analysis
- Reporting
- Dashboarding
- A/B Testing
- Data Modeling
- Communication
- Prioritisation
Location
- London
Work Type
- Office-first
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Virtual Stock Option programme
- 28 days of paid leave, plus bank holidays and special leaves
- Dedicated annual L&D budget
- Private health insurance, including optical and dental
- Salary-sacrifice commuter benefits
- Retirement scheme (SumUp matches 7% when you contribute 5%)
- Life insurance from MetLife for 2x your salary
- 1-month sabbatical after 3 years of service
- Referral Bonus
About the Company
- SumUp empowers small businesses globally with simple and affordable tools for payments, finance, and customer relationships.
- Over 4 million businesses in 37 markets rely on SumUp.
- The team consists of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset.
- The company fosters inclusivity and a continuous learning culture, providing a safe space for personal and professional growth.
- SumUp strives to create an environment where everyone belongs and feels supported.
Equal Opportunity
- SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce.
- Hiring and employment decisions are not made based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy.
- The company is committed to creating a safe and respectful workplace where harassment of any form is strictly prohibited.