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About the Role

We are looking for a versatile Investor Operations Analyst to join our team for a 6-month fixed-term contract. This role is central to our mission of delivering a seamless, frictionless, and compliant journey from initial onboarding to distribution payments. You will be the first line of defense for investor lifecycle operations, owning the operational execution and oversight of outsourced partners to ensure platform integrity and regulatory compliance.

Responsibilities

Act as the primary point of contact and oversight lead for external KYC/AML service providers, holding them accountable for quality and speed.
Ensure all onboarding meets Luxembourgish fund standards (CSSF) and German regulatory standards (BaFin/GwG).
Solve for complex investor structures by identifying creative yet compliant document solutions.
Proactively identify bottlenecks in the onboarding workflow and partner with Product teams to implement automated solutions.
Oversee MiFID II appropriateness testing and professionalisation checks.
Resolve intricate investor queries regarding legal entities and high-net-worth onboarding.
Support the technical execution of distributions and the reconciliation of investor-level capital calls with 100% financial precision.
Partner with Product and Tech teams to automate document collection and streamline payment workflows.
Maintain a rigorous, investor-level audit trail that meets internal SOPs and external regulatory scrutiny.
Monitor account activity to proactively flag and escalate suspicious activities or high-risk cases.

Requirements

1–2 years of full-time experience in an AML/KYC or operations role within financial services or fintech.
Understanding of AML/KYC frameworks (e.g., FATF, EU AML Directives).
Ability to translate abstract German (GwG) and Luxembourgish (CSSF) requirements into clear, actionable instructions.
Pragmatic problem-solving skills, with the ability to research and suggest alternative verification methods.
Critical and outside-the-box thinking, understanding the intent behind regulations.
Collaborative approach, acting as a partner to Growth and Product teams.
Comfortable working with structured data and passionate about using tools and AI to improve manual processes.
Familiarity with private equity or fund operations structures is a plus.
Experience with reconciliation workflows or payments monitoring tools is a plus.
Experience working with fund administrators, custodian banks, or in a multi-jurisdictional compliance environment is a plus.
Eligible to live and work in Berlin.

Skills

AML/KYC
Investor Lifecycle Operations
Regulatory Compliance
Payment Operations
Audit Trail Maintenance
Risk Mitigation
Structured Data
Tool Utilization (e.g., HubSpot, ComplyAdvantage)
AI for Process Improvement

Location

Berlin

Work Type

Hybrid
6 Month Fixed-Term Contract

Experience Level

1-2 years

Education Level

Bachelor's degree in Finance, Economics, Business, Law, or a related field is preferred.

Benefits

Ownership and Impact
Transparent Environment
Personal Growth budget (€1,500 or 2% of base salary)
Company pension scheme (20% employer contribution)
25-30 vacation days
Daily lunch
Subsidised Public Transport (Deutschland job ticket)
Subsidised Urban Sports Club membership

About the Company

Moonfare delivers sought-after funds and investments in private markets, subjecting every opportunity to a rigorous vetting process.
The team combines finance veterans with talent from tech, consulting, law, and other industries.
Headquartered in Berlin, with operations across eight offices in Europe, the US, and Asia.
A culture of excellence with ambitious, smart, and committed professionals passionate about revolutionising private market investing.
Values: Client-Centric Focus, Commitment to Excellence, Win together, Growth and Merit.
Committed to developing an inclusive and safe culture where everyone is an integral part of the team.

Equal Opportunity

We understand the important role that diversity plays in our success. Different backgrounds, experiences and ideas push us further and raise the bar. We’re committed to developing an inclusive and safe culture where everyone — regardless of colour, race, religion, sex, origin, sexuality, disability, marital status, citizenship or gender identity — knows that they are an integral part of the team and can bring their full potential to their work.