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About the Role

This role is designed around the key pillars of the Executive Engagement strategy: Executive Briefings, Executive Events & hosting at one of our Customer Experience Centers. If you are a highly motivated and adaptable Executive Engagements Specialist, then this role is made for you!

Responsibilities

• Develop key internal and external stakeholder relationships to help drive positive customer experience.
• Collaborate closely with regional sales and marketing to identify key customer engagement opportunities.
• Create agendas for Sales and customers visiting our Customer Experience Centers.
• Support Tier 1 events from planning, customer outreach, and executive meeting activities.
• Upkeep and management of the Customer Experience Center and working with other internal teams to ensure it is fully operational.
• Manage the executive briefing process, including developing comprehensive briefing documents and preparing executives.
• Ensure all database information for engagements are tracked and uploaded to proper systems (e.g., Salesforce, SharePoint).
• Utilize Event Management software to create registration pages, manage invites, and handle report uploading/downloading.
• Create reports as needed for the team to showcase event activity and other quarterly metrics for your office.
• Work hand-in-hand with sales, customer success, and regional marketing to align executive messaging with tangible sales objectives and revenue growth.
• Build and maintain strong, influential relationships with regional sales leaders and regional marketing to ensure all executive activities amplify the sales message and drive business outcomes.
• Create personalized experiences for customers and deliver in-person support to all engagements in the office requiring the Customer Experience Center.

Requirements

• Proficiency with project management tools and Salesforce.
• Project management skills with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills, with meticulous attention to detail.
• Demonstrated ability to build strong relationships and influence stakeholders at all levels.
• Ability to interact with customers in a face-to-face setting.
• A customer-first attitude to ensure a positive experience.
• An understanding of the sales process and how to provide value through efforts.
• Successful applicants must undergo and pass a drug screening and comprehensive background check.
• Background checks may include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, and credit check.
• Certain positions may involve additional background check criteria for sensitive data.

Skills

• Project Management
• Salesforce
• Communication (Written and Verbal)
• Attention to Detail
• Relationship Building
• Stakeholder Influence
• Customer Interaction
• Sales Process Understanding
• Event Management Software Proficiency

Location

• London, UK

Work Type

• Office based (100 working from the office)
• Full-time
• Permanent

Benefits

• Flexible benefits fund
• Emergency leave days
• Adoption leave
• 28 days annual leave (plus bank holidays)
• Pension
• Life cover
• Private medical insurance
• Parental leave
• Education assistance program

About the Company

• AVEVA is creating software trusted by over 90% of leading industrial companies.
• At AVEVA Marketing, you’ll be part of a diverse global group of creative, strategic and digitally savvy thinkers and builders.
• Through integrated reputation, demand, engagement and enablement programs, we are at the very heart of advancing AVEVA’s mission to spark industrial ingenuity and drive responsible use of the world’s resources.
• AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries.
• Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
• We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.
• We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.
• We’ve also recently been named as one of the world’s most innovative companies.

Equal Opportunity

• AVEVA is committed to recruiting and retaining people with disabilities.
• AVEVA is an Equal Opportunity Employer.
• We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.
• We value diversity and the expertise that people from different backgrounds bring to our business.
• AVEVA provides reasonable accommodation to applicants with disabilities where appropriate.
• If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter.
• Determinations on requests for reasonable accommodation will be made on a case-by-case basis.