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About the Role

We are seeking an experienced Product Manager to help advance AI-enabled capabilities that enhance and modernize our Electronic Health Record (EHR) and platform systems. This role will manage assigned product capabilities across the product lifecycle, from discovery and requirements through delivery, launch, measurement, and iteration. The Product Manager will work generally independently and collaboratively with Engineering, Architecture, Clinical, Analytics, User Experience, and business stakeholders to translate customer, operational, technical, and regulatory needs into clear product priorities. Success in this role requires strong product judgment, technical curiosity, healthcare technology knowledge, and the ability to manage moderately complex to complex product initiatives in a regulated software environment.

Responsibilities

• Manage the lifecycle of assigned AI-enabled EHR and platform product capabilities from discovery through launch, measurement, and iteration.
• Conduct product research to understand customer needs, clinician workflows, operational pain points, new technologies, market context, and competitive trends.
• Develop product concepts, requirements, functional specifications, user stories, acceptance criteria, and success metrics.
• Contribute to roadmap planning for assigned product areas in partnership with product leadership and cross-functional stakeholders.
• Translate product strategy into actionable delivery plans that balance user value, technical feasibility, regulatory needs, and business impact.
• Use product metrics, operational insights, user research, and stakeholder feedback to inform priorities and improve product outcomes.
• Participate in product development activities, including analysis, design, testing, integration, launch readiness, and post-launch measurement.
• Partner closely with Engineering, Architecture, Security, DevOps, Analytics, and User Experience to define, deliver, and improve assigned product capabilities.
• Lead cross-functional discussions for assigned initiatives, including problem definition, requirements alignment, prioritization, tradeoffs, and delivery readiness.
• Communicate technical concepts clearly to non-technical stakeholders.
• Identify dependencies, risks, and open decisions early, and escalate when broader alignment is needed.
• Support team alignment by maintaining clear product documentation, decision records, and delivery expectations.
• Apply knowledge of EHR systems, interoperability standards, healthcare workflows, and platform considerations to product decisions.
• Partner with technical teams to evaluate moderate to complex technical and business tradeoffs.
• Help ensure assigned product capabilities support healthcare regulatory, compliance, privacy, and data security expectations.
• Monitor product performance, adoption, quality, and usability after launch, and recommend improvements based on measurable outcomes.

Requirements

• 4+ years of product management experience, preferably in healthcare IT, EHR, platform, interoperability, AI-enabled software, or other complex technical products.
• Experience managing product capabilities through the full product lifecycle, including discovery, requirements, delivery, launch, and iteration.
• Strong understanding of customer needs, user research, product requirements, functional specifications, and roadmap management.
• Ability to work generally independently while collaborating closely with cross-functional teams.
• Experience contributing to moderately complex or complex product initiatives.
• Strong communication skills, including the ability to explain technical concepts to non-technical stakeholders.
• Demonstrated ability to use data, user insights, operational feedback, and stakeholder input to guide product decisions.
• Experience working in agile product development environments.
• Comfortable operating within complex technical, regulatory, and organizational systems.
• 7+ years of related product management experience.
• Experience with EHR systems, healthcare interoperability standards such as HL7 or FHIR, healthcare data workflows, or regulated software environments.
• Experience with AI-enabled products, platform modernization, clinical workflows, or healthcare automation.
• Experience leading cross-functional product work for complex technical or business initiatives.
• Experience partnering directly with clients, users, clinicians, or operational stakeholders.
• Bachelor's degree or equivalent practical experience in a relevant field.

Skills

• Product Management
• AI-enabled capabilities
• EHR platform systems
• Product lifecycle management
• Product strategy
• Roadmap planning
• Agile product development
• Healthcare technology
• Interoperability standards (HL7, FHIR)
• Clinical workflows
• Data analysis
• User research
• Communication
• Technical concept explanation

Location

• US

Work Type

• Full-time
• Part-time

Experience Level

• 4+ years of product management experience
• 7+ years of related product management experience

Education Level

• Bachelor's degree or equivalent practical experience

Benefits

• Competitive pay
• Robust benefits
• Professional development opportunities

About the Company

• Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation, is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States.
• Our software enables real-time solutions for wireless information exchange and communication between office staff, field staff, and physicians.
• Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care.
• Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude).
• We are hiring team members who want to make a difference.
• At Homecare Homebase, we do not just help our clients succeed. We help our employees succeed.
• Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
• Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares, one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
• A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

Equal Opportunity

• This position does not provide sponsorship. All applicants should have the right to work in the US without immigration sponsorship.