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About the Role

As a Cruise Planner, you will curate customized cruise packages, coordinate travel logistics, and ensure every detail of the client's vacation exceeds expectations from embarkation to return.

Responsibilities

• Consult with clients to identify cruise preferences including destinations, cruise lines, and onboard experiences.
• Research, design, and book customized cruise itineraries and travel arrangements.
• Provide expert advice on cruise lines, ships, excursions, dining, and entertainment.
• Build and maintain relationships with cruise line representatives and suppliers.
• Assist with travel documentation such as passports, visas, and insurance.
• Manage special requests, upgrades, and onboard packages.
• Ensure a seamless and personalized travel experience for clients.
• Stay current on cruise industry trends, promotions, and itineraries.

Requirements

• Previous experience in customer service.
• Passion for travel and eagerness to learn.
• Excellent communication and interpersonal skills.
• Client-first mindset.
• Highly organized with attention to detail.
• Strong problem-solving abilities.
• Ability to work independently and collaboratively.

Skills

• Customer service
• Travel planning
• Itinerary design
• Communication
• Organization
• Problem-solving

Salary/Compensations

• Competitive compensation and performance incentives.

Benefits

• Specialization in the cruise industry.
• Training and support.
• Industry discounts.
• Potential travel perks.
• Supportive and collaborative team environment.

About the Company

• Leading travel agency specializing in personalized itineraries across land, air, and sea.