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About the Role
Join Midas Downtown Toronto as an experienced, motivated, and customer-focused Automotive Service Advisor. The ideal candidate is passionate about helping customers, achieving sales goals, and building long-term relationships based on trust. Integrity is the foundation of everything we do.
Responsibilities
- Greet customers in a friendly and professional manner.
- Listen carefully to customers' concerns and recommend appropriate maintenance and repair services.
- Prepare accurate estimates and explain repair recommendations clearly.
- Work closely with technicians to ensure excellent communication.
- Follow up with customers throughout the repair process.
- Help achieve sales, customer satisfaction, and customer retention goals.
- Maintain a positive, respectful, and team-oriented workplace.
Requirements
- Previous Automotive Service Advisor experience preferred.
- Strong sales and customer service skills.
- Excellent communication and computer skills.
- Automotive knowledge is an asset.
- Positive attitude, honesty, reliability, and professionalism.
- Ability to work in a fast-paced environment.
- Demonstrates integrity, professionalism, and respect in the workplace.
Skills
- Sales
- Customer service
- Communication
- Computer skills
- Automotive knowledge
Location
- Downtown Toronto
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- Competitive salary
- Competitive compensation with performance-based earning opportunities
Benefits
- Health insurance
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Competitive salary
- Dental insurance
- Supportive team environment
- Opportunities for professional growth
About the Company
- Since 1989, Midas Downtown Toronto has proudly served our community with integrity, professionalism, and exceptional customer service.
- Our busy downtown Toronto location services domestic, Asian, and European vehicles, providing a fast-paced, challenging, and rewarding work environment.
- We value integrity, professionalism, teamwork, and building long-term relationships with both our customers and our employees.
- Established and trusted business serving Toronto since 1989.