About the Role
This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators.
Responsibilities
- Order and maintain inventory in your department, utilizing inventory control procedures to ensure product freshness and quality.
- Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
- Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation.
- Ensure all spoiled/damaged products are handled per established guidelines.
- Maintain familiarity with all products carried in the department as well as throughout the store.
- Know the ad items, special prices, coupon deals or other features that apply to the store's sales and rewards programs.
- Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
- Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
- Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.
- Implement Our Winning Recipe and model our core values and competencies.
- Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
- Support the department manager in developing and monitoring department goals.
- Support the department manager in developing and monitoring department forecasts, as required.
- Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
- Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards.
- Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store.
- Take immediate corrective action if food safety guidelines are not followed.
- Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store.
- Take immediate corrective action if safety guidelines are not followed.
- Support the department manager in developing and implementing a plan that results in meeting company goals and key performance indicators.
- Follow all PPE and Safety Guidelines.
- Follow all Food Safety and Cleaning Expectations.
- Follow Guest Experience Guidelines.
- May be assigned tasks in other departments based on customer experience need.
- Additional responsibilities may be assigned as needed.
Requirements
- High School Graduate or Equivalent (GED).
- 0-2 years of retail experience preferred.
- Strong written and verbal communication skills.
- Bookkeeping skills.
- Good organization skills.
- Good prioritization skills.
- Good decision-making skills.
- Good problem-solving skills.
- Good conflict management skills.
- Strong leadership abilities.
- Capability to work in a hands-on environment.
- Good strategic planning skills.
- Good business acumen skills.
- Good knowledge of retail store operations.
- Knowledge of retail management systems.
- Suggestive Selling/Knowledge of Products preferred.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Ability to communicate in Spanish is highly desirable (depending on company location).
- May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
- The associate is required to stand and walk for extended periods of time.
- May bend, stoop, twist and turn frequently.
- The associate is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions.
- The noise level in the work environment is usually low to moderate.
- Travel requirements vary by assignment.
- Not able to sponsor work visas for this position.
Skills
- Inventory control
- Product stocking
- Production planning
- Accuracy
- Date sensitive rotation
- Food safety
- Safety guidelines
- Written communication
- Verbal communication
- Bookkeeping
- Organization
- Prioritization
- Decision-making
- Problem solving
- Conflict management
- Leadership
- Strategic planning
- Business acumen
- Retail store operations
- Retail management systems
- Suggestive Selling
- Product knowledge
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Spanish communication
Location
- 1390 N. Leroy - Fenton, Michigan 48430-2762
Work Type
- Full-time
Experience Level
- 0-2 years retail experience preferred
Education Level
- High School Graduate or Equivalent (GED)
Benefits
- Robust and competitive Total Rewards benefits package
About the Company
- SpartanNash is a food solutions company that delivers the ingredients for a better life.
- A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
- C&S Wholesale Grocers, LLC is a leader in food solutions across the United States.
- Established in 1918, C&S had its start as a supplier to independent grocery stores.
- Today, the C&S family of companies — including Grocers Supply, Hansen Distribution Group, FreshKo Produce Services, The Davidson Specialty Food Group and SpartanNash — delivers innovative supply chain solutions, products and services to chain, independent and military customers from 60 distribution centers nationwide.
- C&S offers a comprehensive range of products for every aisle of the grocery store, from fresh produce to household goods, including within our private label portfolio.
- C&S operates more than 200 corporate-run grocery stores primarily under the banners: D&W Fresh Market, Grand Union, Family Fare, Martin's Super Markets and Piggly Wiggly.
- C&S is deeply committed to corporate citizenship, actively supporting various charitable causes that help enrich and feed our communities.
Equal Opportunity
- SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging.
- We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
