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About the Role
Richemont is a global leader in the luxury sector, with Houses specializing in jewelry, watches, and high-end accessories. We are committed to preserving the heritage and identity of each Maison while innovating and designing new products through permanent creativity.
Responsibilities
- Provide qualified advice to our exclusive clientele.
- Actively acquire new customers and nurture existing customer relationships.
- Manage customer traffic and greet customers.
- Assist customers with custom High Jewellery and Fine Watchmaking creations.
- Implement a New Retail strategy including e-commerce, distant sales, and virtual sales ceremonies.
- Provide personal support to VIP clients and maintain local business relationships.
- Undertake various administrative tasks such as customer database maintenance and inventory preparation.
- Network by attending local events and digital sales events.
Requirements
- Completed vocational training or a career change from a customer and service-oriented environment.
- First sales experience is desired.
- Curiosity and a unique interest in new sales approaches.
- Excellent communication skills and a positive demeanor.
- Proficiency in digital tools such as customer apps, click and collect systems, etc.
Skills
- Sales
- Customer Service
- Communication
- Digital Tools
- E-commerce
- Distant Sales
- Virtual Sales
- Clienteling
Location
- Berlin
Work Type
- Full-time
- 40h
- Temporary (12 months)
Experience Level
- Entry-level
Education Level
- Vocational Training
Benefits
- Internal mobility opportunities
- Career development
About the Company
- Richemont is one of the world leaders in the luxury sector, with Houses specializing in jewelry, watches, and high-end accessories.
- Each Maison embodies a tradition of style, quality, and craftsmanship.
- Richemont strives to preserve the heritage and identity specific to each of its Houses.
- We encourage curiosity, career ownership, and dreaming big.