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About the Role

The Associate AI Enablement Manager supports the AI Enablement & Innovation Manager in advancing AI adoption, alignment, and operational delivery across Global Marketing. This role is ideal for someone who enjoys balancing structured program execution with strategic problem-solving. The Associate operates as both an execution engine and a strategic partner—owning stakeholder alignment, managing end-to-end work-stream delivery, and driving necessary decisions.

Responsibilities

Drive assigned AI enablement workstreams from intake through implementation, helping Global Marketing teams move ideas forward in a responsible, organized, and scalable way.
Improve the efficiency and consistency of AI intake, triage, and discovery processes by validating use cases, coordinating collaborator discussions, and supporting early risk routing and governance readiness.
Maintain transparency into roadmap progress, dependencies, and blockers, proactively chasing stale updates and resolving operational blockers impacting the HAE progress and delivery efforts.
Strengthen operational excellence by keeping AI documentation, team artifacts, and the central registry of AI agents and tools accurate, current, and easy for partners to use.
Translate enterprise AI policies, technical guidance, and emerging market developments into clear communications, practical documentation, and simple low-code or no-code solutions for business stakeholders.
Build strong alignment across Global Marketing and cross-functional partners, including governance, CRM, Brand, Product Marketing, MarTech, and operations teams, to support informed decisions and shared progress on active AI initiatives.

Requirements

3–5 years of experience in AI enablement, AI adoption, marketing operations, digital transformation, program management, or a related field.
Experience working across multiple stakeholder groups in a matrixed organization.
A solid understanding of the AI landscape, including tools, trends, and common business use cases.
Ability to quickly learn and apply new concepts in a fast-evolving environment.
Ability to translate technical or policy-heavy material into clear, practical guidance for non-technical audiences.
Strong operational and organizational skills, with experience tracking dependencies, maintaining accurate documentation, assembling detailed materials, and keeping programs moving forward.
Excellent written and verbal communication skills, including synthesizing updates, facilitating stakeholder alignment, and partnering effectively across marketing, operations, and governance teams.
A proactive, resourceful working style with the ability to manage day-to-day priorities independently.

Skills

AI enablement
AI adoption
Marketing operations
Digital transformation
Program management
AI landscape understanding
Coding
Low-code/no-code tools
Automation
AI agent-building
Operational skills
Organizational skills
Written communication
Verbal communication

Location

Toronto, Canada

Work Type

Hybrid

Experience Level

Associate

Salary/Compensations

C$85,600 - C$114,300

Benefits

Target bonus
Restricted stock units
Full range of medical, financial, and/or other benefits
RRSP eligibility
Various paid time off benefits, such as PTO and parental leave

About the Company

eBay is a global commerce leader that connects millions of buyers and sellers around the world.
We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status.