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About the Role
Own the organization's digital nervous system by leading the lifecycle management of critical SaaS ecosystem, ensuring reliability, security, and performance. Drive enterprise-wide AI adoption by testing and deploying features, and building automated release pipelines for streamlined operations and data governance. Translate technical roadmaps into strategic plans, manage cross-functional projects, and partner with security and engineering teams to replace redundant tooling.
Responsibilities
- Lead the lifecycle management of the critical SaaS ecosystem (Slack, Zoom, Google Workspace, Microsoft 365).
- Ensure top-tier reliability, security, and performance of the SaaS ecosystem.
- Drive enterprise-wide AI adoption by stress-testing and deploying features like Slack AI and Google Gemini.
- Build automated release pipelines to streamline operations and enforce data governance.
- Manage complex, cross-functional projects from inception to delivery.
- Partner with security and engineering teams to replace redundant tooling.
- Serve as a tier-3 escalation point.
- Mitigate workplace friction while maintaining high platform reliability through automation.
Requirements
- At least 4 years in software or systems engineering.
- Experience designing and maintaining scalable SaaS architectures (e.g., Google Workspace, M365, Slack, Zoom, Zapier).
- Proficiency in Python, Go, AI integration, Agile methodologies, SaaSops, Release Management, RBAC, and Enterprise Tooling Administration.
Skills
- Python
- Go
- AI integration
- Agile methodologies
- SaaSops
- Release Management
- RBAC
- Enterprise Tooling Administration
- Apache Kafka
- Collaboration
- Go Programming Language
- RESTful APIs
Location
- Birmingham, AL
- Minneapolis, MN
- San Francisco, CA
Work Type
- Hybrid
Experience Level
- 4+ years
Education Level
- Bachelor's Degree or equivalent professional experience
Salary/Compensations
- $70,000 - $115,000
Benefits
- Medical
- Dental
- Vision
- 401k plan
- Discretionary vacation
- Paid holidays
- Paid sick leave
- Annual bonus
- Potential for restricted stock units
About the Company
- Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch.
- Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
- Shipt aims to put its team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities.
- Shipt is an independently operated, wholly owned subsidiary of Target Corporation.
- Shipt is available in more than 5,000 U.S. cities.
- Shipt was founded and is headquartered in Birmingham, Alabama.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
- Please inform your recruiting contact upon initial connection if you need a reasonable accommodation.
- If you need assistance filling out a job application, please complete this form.
- For technical interviews, Shipt uses an online coding platform. In the event you may need a reasonable accommodation to use the online coding platform, please connect with your recruiter.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.