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About the Role

The Manager, Donor Communications is a detail-oriented, donor-centric communications specialist focusing on the full giving cycle experience of Barnard’s dedicated supporters to maximize philanthropic support and advance the mission of Barnard. This role plays a key role in facilitating the College’s fundraising efforts through a variety of managerial, organizational, and communications responsibilities.

Responsibilities

• Collaborate on the end-to-end production of multichannel fundraising campaigns, including producing content for email, direct mail, one-pagers, social media, digital aspects, and other communications pieces.
• Administer, develop content for, optimize, and maintain web pages and giving pages related to fundraising on the Advancement websites.
• Develop strategy around audience segmentation and managing data requirements to optimize fundraising efforts.
• Strategize and create fundraising content and advertisements for Barnard Magazine.
• Collect donor and student impact stories for use in stewardship and giving appeals.
• Author personalized acknowledgment letters, congratulatory and condolence letters, and other bespoke items of correspondence on behalf of senior staff.
• Assist in the planning and execution of stewardship events, including planning programming, selecting speakers, marketing, and outreach.
• Coordinate student thank-you notes and stewardship communications.
• Assist with coordination and creation of stewardship communications, including donor newsletters and initiatives to complement annual giving campaigns.
• Produce high-level stewardship mailings per year, including conceptualizing, sourcing materials, managing vendor relationships, producing mailing lists, managing purchase order submissions, and maintaining project timelines.
• Manage and track Advancement Communications projects and approvals, including inputting and recording all incoming requests into Asana.
• Manage external communications calendar for the Office of Advancement, collecting information and sending weekly updates.
• Examine and enhance practices of stewarding and communicating with donors, leveraging constituent data, donor feedback, and CRM software capabilities.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or equivalent professional experience
• Minimum 1 to 3 years of experience in development or a related field
• Experience working in Higher Education preferred, but not necessary
• Experience with relational fundraising databases
• Knowledge of Salesforce a plus
• Experience working with digital project management software preferred, but not necessary
• Must meet the department’s core values of collaboration, aspiration, transparency, respect, accountability, and trust, and support the principles of diversity, equity, and inclusion

Skills

• Strong organizational skills
• Creativity
• Resourcefulness
• Ability to prioritize and execute multiple projects under demanding deadlines
• Top-quality written and oral communication skills
• Analytical ability
• Strong attention to detail and accuracy
• Refined proofreading and editing skills
• Demonstrated computer skills, particularly with Google tools (Mail, Calendar, Sheets), Microsoft Office (Excel, Word, PowerPoint), and relational databases
• Ability to work independently
• Ability to actively and meaningfully engage as a member of a team
• Ability to demonstrate the highest standards of professionalism and performance
• Knowledge of and commitment to the values and mission of Barnard College and higher education
• Knowledge of the principles of fundraising
• Ability to adhere strictly to rules regarding confidential information

Location

• New York, NY

Work Type

• Hybrid

Experience Level

• 1-3 years

Education Level

• Bachelor's degree

Salary/Compensations

• $73,000 - $78,000

About the Company

• Barnard is an intellectually stimulating, diverse college community of approximately 800 full- and part-time faculty and staff dedicated to providing an extraordinary educational environment for our 2,600 students.
• The Office of Human Resources is here to provide clear and accurate information and the best possible service.