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About the Role

We are seeking a Relationship Manager (m/f/d) to support and grow our partner channel. This relationship-focused role involves managing a portfolio of strategic partners, ensuring successful solution adoption, and driving retention and growth. You will collaborate with Partner Business Development Managers on existing relationships and new opportunities, making this an excellent opportunity for an early-career professional aiming for a career in account management within a global organization.

Responsibilities

Build and maintain strong, trusted relationships with partners
Drive partner success through adoption, engagement, and retention strategies
Coordinate and facilitate Quarterly Business Reviews (QBRs) with key partners
Support onboarding, training, and ongoing partner enablement
Identify opportunities for upselling and cross-selling (in partnership with BDMs)
Act as a central point of coordination between partners and internal teams
Prepare presentations, reports, and partner engagement materials
Manage day-to-day partner requests, including onboarding and administrative processes
Collaborate with sales, product, and operations teams to ensure seamless partner experience
Occasional travel

Requirements

Proven experience in account management, customer success, or partner management (approx. 2–4 years)
Strong ability to build and maintain lasting client relationships
Excellent communication and stakeholder management skills
Comfortable balancing client-facing activity with administrative responsibilities
Ability to work independently and manage multiple priorities
Strong problem-solving mindset with a proactive approach
Experience in SaaS, technology, or risk-related industries is highly regarded
Exposure to partner or channel ecosystems is advantageous
Familiarity with CRM tools (e.g. Salesforce) preferred

Skills

German
English
Account Management
Customer Success
Partner Management
Communication
Stakeholder Management
Problem-solving
CRM tools (e.g. Salesforce)

Location

Frankfurt
London

Work Type

Hybrid
Virtual
Face-to-face

Experience Level

Early-career professional
2-4 years experience

Salary/Compensations

Competitive salary and incentive structure

Benefits

Clear career development pathways across sales and account management
Access to learning and development resources
Global benefits and wellbeing initiatives
Country specific benefits

About the Company

At LexisNexis Risk Solutions, we partner with organisations to solve some of the world’s most complex risk challenges.
Our team works at the forefront of fraud prevention, identity verification, and financial crime compliance, delivering solutions that help customers grow, improve efficiency, and enhance customer experiences.
LexisNexis Risk Solutions is the essential partner in the assessment of risk.
We provide customers with insights and technologies that drive growth, improve operational efficiencies, and enhance customer experiences.
Our solutions span fraud and identity management, financial crime compliance, and payments, helping organisations navigate risk with confidence in an increasingly complex world.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Equal Opportunity

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.