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About the Role

We are seeking a Relationship Manager (m/f/d) to support and grow our partner channel. This relationship-focused role involves managing a portfolio of strategic partners, ensuring successful solution adoption, and driving retention and growth. You will collaborate with Partner Business Development Managers on existing relationships and new opportunities, making this an excellent opportunity for an early-career professional aiming for a career in account management within a global organization.

Responsibilities

Build and maintain strong, trusted relationships with partners
Drive partner success through adoption, engagement, and retention strategies
Coordinate and facilitate Quarterly Business Reviews (QBRs) with key partners
Support onboarding, training, and ongoing partner enablement
Identify opportunities for upselling and cross-selling (in partnership with BDMs)
Act as a central point of coordination between partners and internal teams
Prepare presentations, reports, and partner engagement materials
Manage day-to-day partner requests, including onboarding and administrative processes
Collaborate with sales, product, and operations teams to ensure seamless partner experience
Occasional travel

Requirements

Proven experience in account management, customer success, or partner management (approx. 2–4 years)
Strong ability to build and maintain lasting client relationships
Excellent communication and stakeholder management skills
Comfortable balancing client-facing activity with administrative responsibilities
Ability to work independently and manage multiple priorities
Strong problem-solving mindset with a proactive approach
Familiarity with CRM tools (e.g. Salesforce) preferred

Skills

German
English
SaaS
technology
risk-related industries
partner or channel ecosystems
CRM tools (e.g. Salesforce)

Location

Frankfurt
London

Work Type

hybrid
virtual
face-to-face

Experience Level

early-career
2-4 years

Benefits

Competitive salary and incentive structure
Clear career development pathways across sales and account management
Access to learning and development resources
Global benefits and wellbeing initiatives
Country specific benefits

About the Company

At LexisNexis Risk Solutions, we partner with organisations to solve some of the world’s most complex risk challenges.
Our team works at the forefront of fraud prevention, identity verification, and financial crime compliance, delivering solutions that help customers grow, improve efficiency, and enhance customer experiences.
You’ll be joining a high-performing, collaborative sales team that’s focused on delivering value through strong partnerships and long-term customer success.
LexisNexis Risk Solutions is the essential partner in the assessment of risk.
We provide customers with insights and technologies that drive growth, improve operational efficiencies, and enhance customer experiences.
Our solutions span fraud and identity management, financial crime compliance, and payments, helping organisations navigate risk with confidence in an increasingly complex world.
At LexisNexis® Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions.
Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 180 countries.
LexisNexis® Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries.

Equal Opportunity

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers: EEO Know Your Rights.