Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Our Servers are passionate professionals who excel in a fast paced, high volume environment and take genuine pride in delivering attentive, efficient, and thoughtful service. You’ll guide guests through the menu, quickly refill beverages, and ensure food arrives promptly and perfectly. As a vital part of our front of house team, you’ll wow our guests with outstanding service and hospitality. Whether guests are celebrating a special occasion or simply spending time with family and friends, our Servers go the extra mile to make it memorable.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience
• Build rapport through casual conversation while providing attentive service
• Orchestrate dining experiences in alignment with our defined service standards
• Take and enter accurate orders using a POS system
• Actively listen during guest interactions to anticipate needs
• Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients
• Guide guests in beer and spirit selections while demonstrating strong wine knowledge
• Coordinate with the kitchen to ensure order accuracy and timely service
• Deliver food and drinks with speed and a sense of urgency
• Fill and refill beverages, clear tables, and manage multiple tables
• Process payments accurately, including cash handling and credit/debit transactions
• Follow instructions, procedures, and alcohol service guidelines
• Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization
• Work well under pressure with a positive, patient attitude

Requirements

• At least 12 months serving experience in a full-service restaurant
• Team player with strong communication and interpersonal skills
• Ability to multitask and stay organized in a high-volume environment
• Experience with payment processing and basic math skills
• Dedicated, dependable, punctual, and reliable with a strong work ethic
• Adaptable, problem-solving mindset with consistent attention to detail
• Passion for hospitality, guest satisfaction, and teamwork
• Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
• Must be at least 18 years old

Skills

• POS system
• Menu knowledge
• Wine knowledge
• Beer and spirit selections
• Cash handling
• Payment processing
• Basic math skills
• Communication skills
• Interpersonal skills
• Multitasking
• Organization
• Problem-solving
• Attention to detail

Work Type

• Full-time
• Part-time

Experience Level

• At least 12 months serving experience

Salary/Compensations

• $17.60 / Hour (This Position Earns Tips)

Benefits

• Steady Hours
• Flexible scheduling
• 50% off shift meals
• 25% discount when dining with friends and family
• Paid vacation
• Paid sick time
• Medical coverage options
• Dental coverage options
• Vision coverage options
• Prescription coverage options
• Virtual Care
• No cost online mental health services
• World class training
• Career advancement opportunities
• Perks and discounts
• Employee recognition and appreciation awards
• HELP Fund (Hardship and Emergency Lifeline Program)

About the Company

• Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining.
• We are culinary-forward and relentlessly focused on hospitality.
• Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.
• We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands.
• Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements.
• Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

Equal Opportunity

• We are an equal opportunity employer.
• We are committed to creating an inclusive and welcoming workplace for all.
• We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply.
• The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.