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About the Role

Become a brand ambassador for HUGO BOSS, a leading fashion and lifestyle company, and contribute to creating excellent customer experiences by bringing collections from the runway to customers.

Responsibilities

• Convey a positive impression of HUGO BOSS through exceptional shopping experiences.
• Showcase the brand via exciting merchandise presentations.
• Execute operational strategies to achieve positive operating profits.
• Achieve sales goals.
• Continuously develop personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
• Demonstrate knowledge of how and when to close a sale.
• Maintain a positive attitude toward customers and coworkers.
• Understand and demonstrate floor presence, including greeting, posture, poise, and image projection.
• Understand basic communication skills.
• Actively maintain a client book profile book.
• Be aware of annual, monthly, and daily sales goals.
• Demonstrate a general knowledge of alteration procedures.
• Create a lasting, positive impression on customers.
• Maintain professional standards with customers, peers, and management.
• Follow through on all commitments made to customers.
• Maintain up-to-date knowledge of customer service standards.
• Provide an 'over and above' level of customer service.
• Be proactive in idea generation for better customer service.
• Inform customers of upcoming events.
• Understand and communicate return/exchange policies.
• Assist with re-merchandising as needed.
• Maintain back stock.
• Maintain high levels of communication with sales associates, support staff, managers, corporate personnel, and customers.
• Adhere to professional dress attire.
• Maintain high standards in personal grooming.
• Participate in product knowledge seminars.
• Demonstrate a clear understanding of the newest product designs and communicate this knowledge to customers.
• Educate and inform customers about various products and lifestyles of HUGO BOSS.
• Manage opening store operations.

Requirements

• BS College Degree preferred or equivalent experience.
• 1 - 2 years of Specialty Retail Management experience.
• Excellent organizational, analytical, and leadership skills.
• Demonstrated strong customer service and communication skills.
• Independent, self-motivated, detail-oriented, and entrepreneurial.
• Strong business acumen and interpersonal skills.
• All candidates must be fully COVID vaccinated (including a booster shot) by their start date.
• Must be able to provide reasonable accommodation for those unable to be vaccinated for medical or religious reasons where it is not an undue hardship.

Skills

• Sales
• Customer Service
• Communication
• Leadership
• Organizational Skills
• Analytical Skills
• Merchandising
• Clienteling
• Business Acumen
• Interpersonal Skills

Location

• Worldwide

Work Type

• Full-time

Experience Level

• 1-2 years of Specialty Retail Management experience

Education Level

• BS College Degree preferred or equivalent experience

Salary/Compensations

• Base Pay + Commission

Benefits

• Earned Vacation and Sick time
• Excellent Health Care, Dental, Vision
• 401K
• Generous Employee discount
• Uniform will be provided

About the Company

• HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide.
• We love fashion, we change fashion!
• We are a global company with our employees representative of the world at large.
• Our inclusive culture embraces each person’s authenticity and individuality.
• We are committed to equal employment opportunity.
• Our equitable work environment helps unleash your full potential and inspires you to thrive.

Equal Opportunity

• HUGO BOSS is an equal opportunity employer.
• We are committed to equal employment opportunity.
• Our inclusive culture embraces each person’s authenticity and individuality.
• Our equitable work environment helps unleash your full potential and inspires you to thrive.