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About the Role

Provide comprehensive maintenance, fault-finding, and repair services across multiple UHNW residences, ensuring optimal performance of mechanical, electrical, plumbing, and safety systems while delivering discreet, high-quality service with minimal disruption.

Responsibilities

• Carry out planned preventative maintenance (PPM) and reactive maintenance tasks.
• Diagnose and repair faults across boilers, heating, water systems, pumps, HVAC, appliances, and electrical systems.
• Maintain and monitor plant rooms, utility systems, and infrastructure.
• Respond efficiently to urgent faults, breakdowns, and emergency call-outs.
• Conduct proactive inspections to identify risks and prevent system failures.
• Liaise with and supervise contractors, ensuring quality and compliance.
• Maintain accurate service records, logs, and compliance documentation.
• Support installation, upgrades, and refurbishment projects.
• Ensure all work adheres to health & safety regulations and best practices.
• Deliver excellent service standards in a client-facing UHNW environment.

Requirements

• Demonstrated experience in UHNW, luxury residential, five star hotels or high-end environments.
• Strong multi-skilled engineering expertise across multiple disciplines.
• Ability to independently manage tasks and see issues through to completion.
• Excellent problem-solving and fault-finding skills.
• Professional, discreet, and trustworthy.
• Comfortable working in occupied, high-profile residences.
• Flexible and available for out-of-hours or emergency support.
• Highly detail-oriented and proactive
• Strong sense of ownership and accountability
• Professional appearance and communication
• Organised and dependable
• Solutions-driven and practical mindset
• Ability to remain calm under pressure

Skills

• Heating systems
• Boilers (e.g., Viessmann)
• Domestic water systems
• Pressurised cylinders
• Pumps (booster and circulation)
• Air conditioning
• MVHR systems (Daikin, Fujitsu, Nuaire)
• Security systems: CCTV, alarms, access control
• Lighting systems (e.g., Lutron)
• BMS systems (e.g., Trend IQView)
• Kitchen appliances (e.g., Gaggenau, Sub-Zero)
• Electrical fault finding
• General maintenance
• Plumbing troubleshooting
• Mechanical troubleshooting

Experience Level

• Experience in luxury residential, hospitality, or estate environments preferred.

Education Level

• Relevant qualifications in plumbing, electrical, HVAC, or building services.
• Certifications in relevant engineering disciplines are advantageous.

Salary/Compensations

• Strong pay package available