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About the Role

The Barista plays a key role in delivering an exceptional member experience by preparing high-quality beverages, maintaining a welcoming café environment, and assisting with administrative and operational tasks. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a dynamic workspace.

Responsibilities

• Prepare and serve a variety of coffee and tea beverages to members according to established recipes and quality standards.
• Maintain knowledge of coffee blends, brewing techniques, and industry trends to provide recommendations to members.
• Operate and maintain espresso machines, grinders, and brewing equipment.
• Ensure beverages are presented attractively and consistently.
• Capture photographs and content as required for company social media accounts to highlight café offerings and community engagement.
• Help the Community Associates in managing the location calendar, ensuring meeting rooms and onsite resources are scheduled appropriately.
• Maintain accurate and up-to-date member database information.
• Support Community Associates, when needed, with mail handling; including sorting, delivering mail to offices, and scanning.
• Maintain and stock shared kitchen spaces and common areas, ensuring they remain clean and well-organized.
• Conduct regular inventory checks and coordinate procurement of café and kitchen supplies.
• Assist in general cleaning duties to maintain a tidy and hygienic workspace.
• Provide a warm, welcoming atmosphere for all members and guests, ensuring a high standard of customer service.
• Customize the café experience to meet individual member preferences.
• Engage with members to foster a sense of community and enhance their overall experience.

Requirements

• Previous barista or hospitality experience preferred.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Detail-oriented with a focus on cleanliness and organization.
• Proficiency in scheduling tools and basic administrative tasks.
• Experience with inventory management and procurement is an asset.
• The ability to capture and create engaging social media content is a plus.
• Must be able to stand for extended periods and lift up to 25 lbs.
• Flexible schedule may be required, including early mornings and occasional weekends.
• Comfortable working in a collaborative and social environment.

Skills

• Customer service
• Interpersonal skills
• Multitasking
• Attention to detail
• Cleanliness
• Organization
• Scheduling tools
• Basic administrative tasks
• Inventory management
• Procurement
• Social media content creation

Benefits

• Comprehensive benefits package covering health and medical expenses.
• Health Spending Account for health and wellness expenses.
• Employee and Family Assistance Program for confidential support.
• Flexible Paid Time Off policy.
• Professional Development Funds and Resources.
• Complimentary tea, coffee, and snacks.

About the Company

• iQ Offices is proud to be a Great Place to Work® Certified™ company.
• We are committed to creating an environment where people feel supported, empowered to grow, and excited to come to work each day.
• We’re a winning team driven by collaboration, innovation, and success.
• At iQ Offices, we believe in working hard, having fun, and celebrating the journey together.
• At iQ, we create inspiring workplaces that empower our Members to thrive.
• With flexible terms, stunning interiors, and top-tier service, we’ve grown from a single location in 2012 to become Canada’s largest Canadian-owned coworking provider.
• Our prime downtown locations make it easy for teams to focus on what matters most—their success.
• At iQ, our core values guide everything we do.
• CARE – We choose authenticity, empathy, and respect in every interaction.
• CURIOSITY – We explore, learn, and improve to shape what’s next.
• IMPACT – We are obsessed with curating experiences that leave a lasting impression.
• OWNERSHIP – We take pride in our work, own our outcomes, and pursue excellence daily.
• Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve.
• It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace.
• Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience.
• Every year, more than 10,000 companies across 60 countries apply to get Great Place to Work-Certified.
• As the global authority on workplace culture, Great Place to Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all.
• Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place to Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.

Equal Opportunity

• We’re proud to be an equal-opportunity employer committed to fostering diversity and inclusion.
• You will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.
• We are dedicated to providing accommodations throughout the recruitment process to ensure accessibility for everyone.