VP, Customer Retention at Turn/River | United States | Rezi

VP, Customer Retention at Turn/River

VP, Customer Retention

Turn/River · United States

1 months ago

VP, Customer Retention

Turn/River · United States

a month ago
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About the Role

We are seeking a Sales Leader to join Turn/River's Operations team. This role involves contributing to the sales playbook for portfolio companies and partnering with their sales leaders to exceed renewal sales targets by focusing on key growth levers.

Responsibilities

  • Support analysis of companies during the due diligence process, developing a deep understanding of the existing sales organization’s process, efficiency, and team performance
  • Partner with the sales leaders at Turn/River portfolio companies to drive revenue growth; provide guidance and support implementation of best practices
  • Continuously test and contribute to Turn/River’s renewal sales best practices, and share internally for application across the Turn/River portfolio
  • Foster a sales culture focused on repeatable and predictable processes
  • Work closely with Marketing, New and Expansion Sales, and Customer Success functional counterparts at Turn/River to ensure a cohesive revenue generation strategy and execution

Requirements

  • 10+ years of experience building and leading sales teams in the B2B software / SaaS space
  • Experience scaling sales teams to 50+ sellers
  • Previous experience in a highly quantitative role, including but not limited to RevOps, PE/VC, consulting, sales strategy, banking, or engineering
  • Experience across all end-customer segments (SMB, Mid-Market, Enterprise) and sales cycles (High Velocity and Enterprise)
  • Deep understanding of the critical elements to grow a sales organization as a company scales such as hiring, team composition, and org structure/design
  • Proven ability to create predictability in the renewal sales funnel through implementing process best practices
  • Experience leading teams that have sold through various pipeline sources: Inbound, Outbound (BDR-sourced, AE-sourced), Channel
  • Highly analytical. You take a data-driven approach to sales optimization.
  • Strong project management, organizational skills, and process management

Skills

  • AI applications for software sales

Location

  • San Francisco

Work Type

  • Hybrid

Experience Level

  • 10+ years

Salary/Compensations

  • $375,000 - $385,000

Benefits

  • An opportunity to make an impact across multiple high-growth tech firms
  • Competitive salary and discretionary bonus
  • Medical, dental, and vision insurance covered 100% for employee & dependents
  • Flexible vacation policy
  • 401K matching
  • Paid parental leave
  • Commuter benefits
  • Health and Wellness benefits
  • Household Services benefits
  • Home Office benefits
  • Annual Home Office Equipment Reimbursement
  • Donation matching
  • Work from home Monday & Friday
  • Energetic work environment with snacks and weekly team lunches 3x per week, centrally located near multiple public transit lines
  • A company that enjoys having fun: holiday parties, annual company offsite and retreat, annual summer "work from anywhere" month

About the Company

  • Turn/River Capital is a private equity firm that applies a proprietary growth engineering strategy to investing, partnering with software businesses to accelerate growth and build enduring value.
  • The firm’s team of equal parts investors and operators provides hands-on operational support and the flexible capital to systematically scale marketing, sales and customer success at its portfolio companies.
  • Founded in 2012 and based in San Francisco, Turn/River has $5.6bn in committed capital and invests globally with a focus on North America and Europe.

Equal Opportunity

  • Turn/River provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, natural hair styles, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under any applicable state, or federal leave act), domestic violence victim status, political affiliation, and any other characteristic or status protected by state or federal law.