About the Role
The Administrative Assistant provides proactive administrative, operational, and coordination support to senior leaders within the Finance & IA Division. The role is responsible for coordinating priorities, schedules, communications, meetings, travel, expenses, invoices, documents, and presentation materials, while also supporting effective information management and cross-functional collaboration. The ideal candidate is highly organized, resourceful, collaborative, and service oriented, with strong judgment, discretion, and attention to detail.
Responsibilities
- Provides day-to-day administrative and operational support to Finance Senior Leadership Team members.
- Manages and coordinates calendars, scheduling priorities, and administrative logistics.
- Prepares, edits, formats, and coordinates presentations, reports, correspondence, and other materials.
- Supports onboarding and team set-up activities for new employees.
- Coordinates memberships, subscriptions, conference registrations, and travel arrangements.
- Processes invoices, expense reports, and related records accurately and in a timely manner.
- Coordinates internal and external meetings, including scheduling, agenda support, and follow-up.
- Supports divisional and departmental meetings, offsites, team events, and vendor sessions.
- Lead the coordination of divisional activities, events, and general administrative services.
- Works closely with the divisional Manager, Administrative Services and key stakeholders to align administrative support.
- Serves as member of the Social Committee and helps coordinate team-building events and engagement activities.
- Supports team engagement activities that foster collaboration, connection, and a positive divisional culture.
- Monitors deadlines, tracks requests, and follows up on actions, deliverables, and approvals.
- Maintains accurate electronic records, distribution lists, and organizational charts.
- Supports collaboration platforms and shared team resources, including basic maintenance of SharePoint sites, Teams channels, and document repositories.
- Builds effective working relationships across the organization.
- Receives and triages inquiries, determines urgency, and routes requests appropriately.
- Helps organize meeting materials, action items, and follow-ups.
- Identifies opportunities to improve administrative workflows, coordination practices, and team effectiveness.
- Uses approved digital and AI-enabled tools to support drafting, summarization, organization, formatting, and preparation of routine administrative materials and communications.
- Leverages Microsoft 365 applications, Teams, SharePoint, and other approved technologies to improve coordination, information management, and team productivity.
- Identifies opportunities to streamline recurring administrative tasks, improve templates and processes, and reduce manual effort through effective use of technology.
- Applies judgment and maintains confidentiality when using AI-enabled tools, ensuring outputs are reviewed for accuracy, relevance, and alignment with internal standards and policies.
Requirements
- Post-secondary education in business administration or a related discipline, or an equivalent combination of education and experience.
- Progressive administrative support experience in a corporate environment, preferably supporting senior leaders and multiple stakeholders.
- Strong written and verbal communication skills.
- Excellent organizational, prioritization, and coordination skills.
- Demonstrated ability to manage multiple assignments, deadlines, and changing priorities.
- Strong attention to detail, accuracy, and follow-through.
- Digital fluency and proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and virtual meeting tools.
- Comfort in learning and using approved AI-enabled workplace tools to enhance productivity, support document preparation, and improve administrative processes.
- Strong interpersonal skills and a collaborative, service-oriented approach.
- Ability to build effective working relationships across teams.
- Sound judgment, discretion, and ability to handle sensitive and confidential information with professionalism.
- Ability to work independently, take initiative, solve problems, and identify opportunities to improve processes and team effectiveness.
Skills
- Microsoft 365
- Teams
- SharePoint
- AI-enabled tools
- Calendar management
- Meeting coordination
- Travel arrangements
- Expense processing
- Presentation preparation
- Information management
- Communication
- Organization
- Prioritization
- Coordination
- Attention to detail
- Interpersonal skills
- Problem-solving
Location
- Toronto
- London
Work Type
- Full-time
Experience Level
- Progressive administrative support experience
Education Level
- Post-secondary education in business administration or a related discipline, or an equivalent combination of education and experience.
Salary/Compensations
- $58,000 - $91,000 CAD
Benefits
- Competitive, 100% company-paid extended health and dental benefits for permanent employees
- Coverage supporting diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year)
- Parental leave top-up
- Health spending account
- Optional post-retirement health and dental benefits subsidized at 50%
- Yoga classes
- Meditation workshops
- Nutritional consultations
- Wellness seminars
- Membership in HOOPP’s world class defined benefit pension plan
About the Company
- Founded in 1960 by the Ontario Hospital Association, the Healthcare of Ontario Pension Plan (HOOPP) is one of Canada’s strongest and most stable defined benefit pension plans.
- For over 65 years, HOOPP has delivered on its pension promise to Ontario’s healthcare workers, now serving more than 504,000 members and 870 employers across the province.
- HOOPP manages a global, diversified multi-asset portfolio.
- One of Canada’s Maple 8 pension plans, HOOPP oversees $132 billion in assets and remains fully funded, supported by strong risk-adjusted returns, stable contribution rates for more than 20 years and independent governance.
- We are a purpose-driven organization committed to building an equitable, diverse and inclusive workplace where different perspectives drive better outcomes.
- We look for talented, forward-thinking individuals who want their work to have real impact on the lives of others.
- We believe an equitable, diverse and inclusive (EDI) workplace is integral to cultivating a positive culture.
- We integrate fair and inclusive practices into our programs and processes, creating equal opportunity and establishing a consistent employee experience across our organization.
Equal Opportunity
- We are a purpose-driven organization committed to building an equitable, diverse and inclusive workplace where different perspectives drive better outcomes.
- We believe an equitable, diverse and inclusive (EDI) workplace is integral to cultivating a positive culture.
- We integrate fair and inclusive practices into our programs and processes, creating equal opportunity and establishing a consistent employee experience across our organization.
- If you need accommodation at any point in our recruitment process, please advise your recruiter or email us at HRinbox@hoopp.com and we will be happy to consult with you so that arrangements can be made for reasonable accommodation.
