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About the Role

Join Premier Cloud as a Google Workspace Customer Engineer. Your role requires close, proactive collaboration and seamless interaction with internal and external stakeholders, including customers, partners, and internal teams. You will act as a technical expert, supporting sales, cultivating partner relationships, and ensuring project alignment for successful implementation.

Responsibilities

• Provide technical pre-sales assistance, acting as a technical subject matter expert (SME) to offer professional advice throughout the sales cycle.
• Deliver persuasive technical briefings, live product demonstrations, and in-depth architectural reviews to highlight the value of Google's unified solution stack.
• Determine project requirements and estimate resources to facilitate the sales cycle, including specifying technical needs, forecasting staffing, and addressing implementation challenges.
• Act as a Strategic Technical Partner by building professional relationships with client-side technical leadership, providing specialist guidance, and clearing roadblocks during Google Workspace adoption.
• Engage with clients daily throughout the sales process, from qualification and kickoff to progress communication and closure.
• Collaborate with technical project managers, engineers, and executive leadership.
• Coordinate across various internal Google departments and maintain productive engagement with external partner organizations.
• Partner with Customer Success, Marketing, and Sales Specialists to formulate account-specific strategies that drive pipeline expansion.

Requirements

• Proven experience in a customer-facing role (5+ years).
• Comprehensive understanding of the Google Workspace ecosystem.
• Experience in identifying customer problems, technical objections, and use cases.
• Associate Google Workspace Administrator certification to be completed within the first 45 days of employment.
• Google Cloud Digital Leader certification to be completed within the first 6 months of employment.
• Google Generative AI Leader certification to be completed within the first 1 year of employment.
• Expertise in utilizing AI platforms to automate business operations, with a focus on agentic AI functionalities and third-party integrations.
• Expertise in managing data handling policies, safeguarding cloud infrastructures, and implementing data loss prevention strategies via the Admin console.
• Skill set required to transition email and document data from external environments (Microsoft 365, Box, OneDrive, Dropbox, legacy on-premise infrastructure) into Google Workspace, including mastery of Google's migration frameworks and workflows.
• Demonstrated ability to execute data moves between Google environments using standard techniques and the Domain Transfer Tool.
• Comprehensive knowledge of the Microsoft 365 ecosystem, including architecture and services; proficiency in planning and executing migrations, and managing environments like Exchange, SharePoint, OneDrive, Teams, Entra ID, and Purview.
• Experience in replying to the technical parts of RFPs and RFIs.
• Experience presenting to and influencing technical stakeholders, such as CIOs and IT directors.
• Ability to solve technical problems and adjust solutions for different customer environments.
• Capacity to articulate intricate technical details plainly, ensuring commercial advantages are effectively communicated.
• Knowledge of cloud platforms including AODocs, Okta, JumpCloud, M.io, Omnissa, CloudFuze, and CloudM.

Skills

• Google Workspace
• Generative AI (Gemini Enterprise)
• Governance & Security
• Migration from Third-Party Platforms
• Google-to-Google Data Transfer
• Microsoft 365 Architecture
• RFP/RFI Management
• Market Expansion & Strategic Growth
• Executive Presence
• Complex Problem Solving
• Narrative & Interpretation
• Interpersonal Synergy
• Cloud Ecosystem Proficiency
• Exceptional communication abilities (written and oral)
• Fostering collaboration between Sales and Engineering
• Drafting Statements of Work (SOW), business cases, and technical documentation
• Developing presales materials
• Managing multiple simultaneous projects
• Facilitating technical discovery, security standards, and cloud compliance workshops
• Scripting languages (Google Apps Script, JavaScript, or Python) - optional but highly regarded

Location

• Remote

Work Type

• Full-time

Experience Level

• 5+ years

Education Level

• Associate Google Workspace Administrator certification
• Google Cloud Digital Leader certification
• Google Generative AI Leader certification

Benefits

• Competitive Compensation
• Growth & Development (training, certifications, project opportunities)
• Collaboration with Google teams
• Comprehensive Benefits (Health coverage, paid time off, relocation assistance)
• Flexible remote work
• Premium equipment
• Culture of trust and autonomy

About the Company

• Premier Cloud is a company focused on Google Workspace solutions.