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About the Role

The Director of Strategic Accounts is responsible for leading and scaling the business unit's strategic revenue channels, including Key Account Management, Inside Sales, and Business Development. This role owns channel strategy, team performance, and revenue growth across existing and emerging markets, partnering closely with Sales, Marketing, Medical, Training, and senior leadership to drive long-term customer value and market expansion.

Responsibilities

Develop and execute a comprehensive strategic channel plan aligned with company growth objectives.
Own revenue targets across Inside Sales, Key / Strategic Accounts, and Business Development channels.
Identify and prioritize high-value market segments, partners, and growth opportunities.
Establish scalable processes, playbooks, and performance standards across all channels.
Define operating models and engagement rules between strategic channels and field sales.
Lead and mentor Key / Strategic Account Managers.
Drive retention, expansion, and long-term value creation for top-tier customers.
Identify and develop new business opportunities and routes to market within strategic accounts.
Refine the strategic Key / Strategic Account approach, integrating business planning, trade marketing, and account strategies.
Build executive-level relationships with key customers and partners.
Build, manage, and optimize virtual sales operations to drive pipeline generation, conversion, and deal velocity.
Implement data-driven sales methodologies, forecasting, and performance tracking.
Partner with Marketing to align demand generation, lead qualification, conversion strategies, and trade marketing plans.
Improve productivity through training, tools, and process optimization.
Partner with Marketing, Medical, Training, Analytics, and functional teams to ensure alignment and scalable execution.
Provide market and customer insights to inform product strategy, trade marketing, and roadmap decisions.
Co-lead trade marketing framework for strategic account activations.
Support executive leadership with reporting, forecasting, and strategic recommendations.
Recruit, develop, and retain high-performing teams.
Set clear KPIs, compensation plans, and performance expectations.
Foster a culture of accountability, collaboration, and continuous improvement.
Perform other duties as assigned.

Requirements

Minimum of 8-10 years of experience across marketing and sales or related disciplines in Aesthetics, skincare or other related segment.
Additional experience in the luxury skincare or the pharmaceutical environment is an asset.
Experience in building high performing teams who deliver results through prioritization, excellence in execution, and exceptional engagement.
Experience leading and inspiring teams through change management, leveraging a growth mindset.
Demonstrated success driving revenue growth through scalable sales and enablement models.
Strong cross-functional leadership experience, including partnership with Marketing, Medical, Training, and Analytics.
Excellent executive communication, influence, and stakeholder management skills.
High learning agility, proven strength in innovation and someone who embraces technology as an enabler.
Demonstrated strength in financial acumen, success in managing a P&L, and leading both marketing and sales teams.
Demonstrated success in commercial planning, launching products and product life cycle management.
A high level of interpersonal and executive-level communication skills is required.
Ability to travel overnight as needed, estimated up to 30%.

Skills

Strategic channel leadership
Key Account Management
Inside Sales
Business Development
Channel strategy
Revenue growth
Market expansion
Sales
Marketing
Medical
Training
Data-driven sales methodologies
Forecasting
Performance tracking
Demand generation
Lead qualification
Trade marketing
Process optimization
Cross-functional collaboration
Product strategy
Product roadmap
Commercial planning
Product launch
Product life cycle management
Financial acumen
P&L management
Executive communication
Stakeholder management
Innovation
Technology adoption

Location

90 countries

Work Type

Full-time

Experience Level

Director
8-10 years

Education Level

Honors Bachelor’s degree in Marketing, Business or Life Sciences
MBA is an asset

Salary/Compensations

140,000 - 175,000 CAD plus bonus

About the Company

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.
We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology.
Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.
Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy.
They must combine initiative with a sense of teamwork and collaboration.
Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.
We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.
Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world.
With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.