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About the Role

Provides comprehensive and confidential administrative support to the Executive Vice President and Chief Human Resources Officer (CHRO) of FINRA, as well as incidental support to other People Solutions leaders. This role involves advanced technical or administrative work requiring expertise and limited supervision on business-sensitive and confidential materials. The position demands strong judgment, communication, administrative, and organizational skills to manage multiple priorities and handle time-sensitive matters with discretion.

Responsibilities

Provides sophisticated time and issue management for CHRO and PS leaders.
Coordinates and corresponds with internal and external staff, eliciting the substance and importance of matters.
Prioritizes inquiries and requests, troubleshooting conflicts and making judgments with minimal guidance.
Provides and gives guidance to complex calendar management.
Schedules appointments including conference calls, video conferences, and in-person meetings, ensuring appropriate materials are available and arranging logistics.
Makes complex travel arrangements for conferences, off-site meetings, and events, addressing last-minute changes.
Manages incoming calls and prioritizes messages, emails, and other correspondence.
Greets visitors, provides information, and offers assistance.
Places outgoing calls on behalf of the executive to request information or contact appropriate persons.
Handles all calls and visitors with a high degree of professionalism.
Directs and delegates handling of correspondence to appropriate staff.
Tracks expenses, prepares expense reports, and resolves related issues.
Prepares and manages email correspondence and other written materials from verbal direction, softcopy, or knowledge of company policy.
Files correspondence and other records or forwards documents for storage.
Liaises with internal staff on behalf of the CHRO regarding engagement and interpersonal matters.
Assists with and creates PowerPoint and Excel documents for CHRO and PS leaders.
Provides other related administrative support of a highly sensitive and confidential nature, applying appropriate judgment.
Provides assistance and guidance to various organizational PS programs and ensures an appropriate course of action.
Demonstrates FINRA’s values.
Collaborates, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Requirements

Ten years of related experience as a secretary, administrative assistant, executive assistant, or similar.
Advanced experience utilizing Microsoft Office applications such as Word, Excel, and PowerPoint.
Significant experience utilizing travel and expense systems such as Concur and Workday.
FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest.
Employees must authorize their broker-dealers to provide FINRA with duplicate statements for all disclosed accounts.
All disclosed accounts are subject to the Code’s investment and securities account restrictions.
New employees must comply with investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver—by the date they begin employment.
Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA.
Employees must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.
Employees must execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification.
Employees must comply with the company’s policy on nepotism.

Skills

Written communication
Verbal communication
Administrative skills
Organizational skills
Microsoft Office (Word, Excel, PowerPoint)
Concur
Workday

Location

Washington, DC
New York, NY

Work Type

Hybrid
Some overtime may be required
Flexibility to work hours that correspond with the executive’s hours

Experience Level

Senior
Ten years of related experience

Education Level

High school diploma or equivalent
Additional education or training preferred

Salary/Compensations

CO/FL/TX: Minimum Hourly Rate $34.80, Maximum Hourly Rate $62.09
IL/PA: Minimum Hourly Rate $38.40, Maximum Hourly Rate $68.41
MA/MD/VA/Washington, DC: Minimum Hourly Rate $40.07, Maximum Hourly Rate $71.46
NY/NJ: Minimum Hourly Rate $40.07, Maximum Hourly Rate $74.57

Benefits

Discretionary bonus
Overtime pay
Comprehensive health, dental and vision insurance
Basic life insurance
Accidental death and dismemberment insurance
Supplemental life insurance
Spouse/domestic partner and dependent life insurance
Spouse/domestic partner and dependent accidental death and dismemberment insurance
Short-term disability insurance
Long-term disability insurance
Long-term care insurance
Business travel accident insurance
Disability insurance
Legal insurance
Immediate participation and vesting in a 401(k) plan with company match
FINRA-funded retirement contribution
Tuition reimbursement
Commuter benefits
Adoption assistance
Backup family care
Surrogacy benefits
Employee assistance programs
Wellness programs
15 days of paid time off
5 personal days
9 sick days
Two volunteer service days
Military leave
Jury duty leave
Bereavement leave
Voting and election official leave
Care of a family member leave (available after 90 days of employment)
Childbirth and parental leave (available after 90 days of employment)
Nine paid holidays

About the Company

FINRA is an independent, non-governmental regulator for all securities firms doing business with the public in the United States.
FINRA works to protect investors and maintain market integrity in a public-private partnership with the Securities and Exchange Commission (SEC), while also benefiting from the SEC’s oversight.
FINRA’s independent regulation plays a critical role in America’s financial system–all at no cost to taxpayers.
FINRA touches virtually every aspect of the securities business—from registering and educating industry participants to examining securities firms; writing rules; enforcing those rules and the federal securities laws; informing and educating the investing public; providing trade reporting and other industry utilities; and administering the largest dispute resolution forum for investors and registered firms.
FINRA uses technology powerful enough to look across markets and detect potential abuses.
FINRA is a trusted advocate for investors, dedicated to keeping the markets fair and proactively addressing emerging regulatory issues before they harm investors or the markets.
FINRA operates from Washington, DC, and New York, NY, with other offices around the country.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can.
Continued success depends on it!
Thanks for your interest in working on our team!
Visit FINRA's Technology Page

Equal Opportunity

All qualified applicants receive consideration for employment without regard to any legally protected category, including race, color, age, national origin, ethnicity, religion, disability, genetic information, military or veteran status, sex, or any other status or classification protected by state or local law.
FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA’s Employee Relations team at 240-386-4865 or by email at EmployeeRelations@FINRA.org.
FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.