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About the Role

VML Canada is seeking a meticulous and detail-oriented Salesforce QA Analyst (Email Specialist) for a 6-month contract (maternity leave replacement). In this role, you will be the final safeguard ensuring our digital communications are flawless before reaching millions of customer inboxes. You will validate email content against copydecks and visual design files, perform comprehensive rendering tests across modern email devices and clients, and utilize Salesforce Marketing Cloud to ensure customer journeys and targeting data are perfectly aligned.

Responsibilities

Validate email visual and content accuracy against approved copydecks and design mockups.
Ensure perfect brand consistency and pixel-perfect execution by comparing email layouts, images, and styling to design prototypes.
Verify that all hyperlinks, CTAs, and dynamic content blocks lead to the correct destinations and display appropriate localized content.
Manually test and interact with emails in live email clients across desktop and mobile devices.
Utilize industry-standard tools like Litmus or Email on Acid to validate rendering consistency across various email client combinations.
Test all interactive elements, fallback states, and responsive breakpoints for full responsiveness.
Ensure automated customer journeys and triggered email flows in Salesforce Marketing Cloud are configured correctly.
Validate that data extensions, suppression lists, and audience filters are correctly targeted.
Log, track, and manage QA findings, bugs, and alignment issues in Jira.
Collaborate closely with email developers, campaign operations, and account management for rapid bug resolution.

Requirements

Over 2 years of QA experience specifically focused on email marketing campaigns and digital QA.
Demonstrated experience with email testing and rendering platforms, specifically Litmus or Email on Acid.
High proficiency in Jira for bug tracking, task prioritization, and agile workflows.
Excellent visual and copy QA skills with the ability to spot inconsistencies between creative assets, output code, and copy decks.
Availability to start a 6-month contract on July 28, 2026.

Skills

Salesforce Marketing Cloud (SFMC)
Journey Builder
Email Studio
Data Extensions
HTML/CSS

Location

Greater Toronto Area

Work Type

6-month contract
Maternity leave replacement

Experience Level

Over 2 years of QA experience

Salary/Compensations

$39,750—$66,250 CAD

About the Company

VML, a WPP company, is a creative company that combines brand experience with commerce to create connected brands that drive growth.
VML is recognized for its innovative and award-winning work, prioritizing people for its top-tier client partners.
VML is recognized by The Forrester Wave™ reports as a leader in multiple service categories.
VML Health is one of the largest and most awarded life sciences agencies globally.
VML's global network is powered by 26,000 talented individuals in over 55 countries.
WPP is the trusted partner for the world's most recognized brands.
WPP combines media intelligence and data solutions with world-class creativity, next-gen production, transformative enterprise solutions, and strategic expertise.
WPP is powered by its exceptional talent and its agency marketing platform, WPP Open.

Equal Opportunity

At VML, we are committed to fostering an inclusive, engaging work environment that also allows for career advancement.
Our inclusion, equity, and belonging initiatives, along with the VML Foundation, reflect our determination to give back to our neighbors and make a positive impact in our communities and beyond.
Our people are the heart of our organization. They are creators, doers, innovators, builders, or thinkers who not only drive marketing but also experiences that resonate in every action and interaction.