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About the Role

Valencia Hotel Group is seeking outstanding talent to provide exceptional customer service. We are looking for team members who are ready to be empowered to go above and beyond.

Responsibilities

• Stocking housekeeping supplies for various housekeeping functions.
• Cleaning guest hallways and other hotel areas as assigned.
• Delivering all items requested by guests.
• Immediately responding to any potentially dangerous conditions such as wet floors.
• Removing trash from trash cans in hallways, guest rooms, and other areas and depositing in the dumpster.
• Shampooing carpet and providing floor care when needed.
• Maintaining housekeeping storage rooms with linen and supplies.
• Assisting Room Attendants with preparing guestrooms.
• Transporting linen to and from laundry to storage.
• Ensuring cleanliness of guest hallways, elevators, carpet edges, and stairwells.
• Ensuring the dye program for rags is followed by housekeepers and notifying the Supervisor of any deviation.
• Maintaining cleanliness and organization in all work areas.
• Displaying courteous behavior with guests and team members.
• Reporting any unsafe conditions immediately.
• Ensuring hotel equipment is in proper working condition.
• Performing any additional duties assigned by the supervisor.
• Using devices to communicate with team members and complete checklists daily (i.e. Alice system).

Requirements

• Hotel Operations or Customer Service experience preferred.
• Must be comfortable using devices to communicate with team members and to complete checklists daily (i.e. Alice system).
• Standing/Walking: Constantly. For varying lengths of time, often long periods.
• Crouching (Bend at knees): Frequently. Bending to vacuum and perform cleaning duties.
• Stooping (Bend at waist): Frequently. Stooping to vacuum and perform cleaning duties.
• Reaching (Overhead/extension): Frequently. To perform cleaning duties.
• Fingering/Feeling: Frequently. Move fingers, hands and arms quickly and easily to handle linen, glasses and amenities.
• Pushing/Pulling: Frequently. Pushing 200-pound carts.
• Lifting/Caring: Frequently. Lifting 50 lbs maximum.
• Working Environment Interior and exterior of hotel with exposure to weather conditions.
• Exposure to hazardous chemicals.

Skills

• Communicate effectively with others
• Works productively with a team
• Effective multitasking skills
• Composure and patience under pressure
• Skilled in working with multiple computer programs

Location

• Lone Star Court - Austin, TX 78758

Work Type

• Part Time

Salary/Compensations

• $16.00

Benefits

• Medical
• Dental
• Vision

About the Company

• Valencia Hotel Group is a collection of hotels that are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character.
• Valencia Hotel Group has been named in Newsweek’s list of America’s Greatest Workplaces in these categories: America’s Greatest Workplaces for Women 2024, America’s Greatest Workplaces for Job Starters 2024.

Equal Opportunity

• Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer.
• Valencia Hotel Group provides equal employment opportunities to all persons.
• The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.