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About the Role

Askuity, a division of The Home Depot, is seeking a Supplier Engagement Business Analyst to serve as a subject matter expert for assigned suppliers. This role involves managing onboarding, enhancing data literacy, and fostering collaboration between suppliers and The Home Depot merchants using program data and tools. The ideal candidate will have a strong background in retail analytics and excel at building relationships with internal teams and external suppliers.

Responsibilities

Drive user engagement for the supplier analytics program.
Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights.
Manage the onboarding of new suppliers to the Supplier Analytics Program.
Demonstrate the Supplier Analytics tools to internal & external partners at all levels.
Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs.
Develop scalable learning modules for the supplier analytics program to drive data literacy and actionable insights.
Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results.
Act as the main point of contact for escalations that impact the user’s experience.
Manage & report on KPIs such as usage, satisfaction, and business results at the department level.

Requirements

Proven track record of retail analytics.
Ability to develop and maintain strong relationships with internal THD teams and external suppliers.
Great communicator.
Passionate about producing top-notch work, providing great end-user experiences, and constantly improving skills.
Intermediate proficiency with Excel required.
Data-driven with a proven record of identifying actionable insights to drive business impact.
Excellent communication; able to collaborate with all levels of an organization.
Vendor management and/or client engagement experience.

Skills

Analytical skills
Influential skills
Interpersonal skills
Organizational skills
Problem-solving skills
Critical thinking skills
Data Analysis
Project management
Change management

Location

Toronto

Work Type

Office setting
Computer work
Camera on virtual meetings

Experience Level

2-3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience

Education Level

University/College degree in a related area of study, or equivalent experience

Salary/Compensations

$49,000.00 - $55,100.00

About the Company

Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD).
Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.
As the world’s largest home improvement specialty retailer, we operate over 2,200 retail stores across North America.
All of our associates have one thing in mind — helping our customers build and improve their homes and businesses.