About the Role
As an Objektleiter*in (Facility Manager), you will be responsible for leading and developing your team, ensuring operational efficiency, and maintaining high-quality standards. This role involves direct customer interaction and team motivation, making you a key player in ensuring client satisfaction and smooth operations.
Responsibilities
- Lead and develop your team, providing technical and disciplinary management.
- Offer regular training and feedback sessions to support team development.
- Create and coordinate work schedules for the cleaning team to ensure smooth operations and maximum efficiency.
- Conduct regular quality checks to guarantee high cleaning standards and promote continuous improvement.
- Serve as the primary point of contact for clients, ensuring smooth collaboration and addressing their concerns.
- Receive and process customer complaints to ensure customer satisfaction.
- Ensure timely and accurate recording and preparation of information for monthly payroll.
- Manage inventory of materials and equipment, ensuring sufficient supplies and tools are available.
- Ensure compliance with all relevant safety regulations and hygiene standards to maintain a safe working environment.
Requirements
- Successfully completed vocational training, preferably in building cleaning or a related field.
- Experience in personnel responsibility, as well as in leading and motivating teams.
- German language proficiency (minimum C1 level).
- Good knowledge of Microsoft 365 (Word, Excel).
- Valid driver's license Class B.
Skills
- Customer communication
- Team motivation
- Organizational skills
- Scheduling
- Quality assurance
- Administration
- Safety and hygiene compliance
- Microsoft 365
- Basic knowledge of service or deployment planning
- Experience in customer relations
Location
- Wuppertal, Germany
Work Type
- Full-time
- Monday to Friday
- 40 hours/week
Experience Level
- Experience in personnel responsibility
- Experience in leading and motivating teams
Education Level
- Vocational training, preferably in building cleaning or a related field
Salary/Compensations
- Competitive salary package including a company car
Benefits
- Regular further training opportunities
- Access to exclusive discounts and offers through 'Corporate Benefits' portal
- Flexible working hours
- Mobile working options
- Comprehensive onboarding support
- Diverse and inclusive work environment
- Company car
About the Company
- Vebego is a leading facility services company in Europe with over 40,000 employees.
- We shape places where people enjoy working, living, and feeling comfortable.
- Our German headquarters are in Wuppertal, with over 50 locations.
- We offer services including building cleaning, security services, industrial cleaning, green space maintenance, and technical building management.
- We focus on quality and reliability.
- We believe work is great when it provides meaning, enables development, and connects people.
Equal Opportunity
- We value and promote diversity in our teams to create an inclusive and inspiring work atmosphere.
- We have a diversity of people and personalities from over 90 nations employed in 130 different professions.
