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About the Role

The UK/DE Analytics Manager will partner with regional leaders to understand market performance, customer behaviour, and business opportunities. This role involves working closely with global analytics and data science teams to deliver scalable insights and AI-enabled solutions that support better decision-making. It is a high-impact role for someone who enjoys applying critical thinking and hands-on analytics to address complex business challenges.

Responsibilities

Collaborate with regional leaders to uncover growth opportunities by linking insights across demand, supply, category performance, marketplace health, and customer experience.
Provide clear, data-driven suggestions to assist leaders in understanding business performance, customer behaviour, and strategic priorities.
Develop measurement frameworks for customer segmentation, retention, dedication, and long-term customer value to guide business decisions.
Partner with product and data science teams to employ AI and machine learning approaches that boost personalization, targeting, and decision-making.
Build benchmark frameworks, reporting, and business review processes that enable faster decisions, improve performance tracking, and highlight emerging trends.
Lead analytical deep dives into strategic business questions, translating complex data into practical recommendations with measurable business impact.
Strengthen analytics capabilities by improving experimentation, growing self-service and AI-enabled analytics, and mentoring analysts and partners on analytical guidelines.

Requirements

8+ years of experience in analytics, data science, or a similar area, with leadership demonstrated through influence and/or people management.
Extensive experience in business and customer analytics, applying data to address complex business challenges and guide decisions.
Expertise in customer segmentation, retention, dedication, and customer lifetime value measurement.
Strong knowledge of statistics, experimentation, causal inference, and impact measurement, including A/B testing and quasi-experimental methods.
Proficiency with SQL and Python to analyze large datasets, automate workflows, and build repeatable analytical solutions.
Experience crafting dashboards and visualizations, preferably in Tableau, that communicate insights clearly and support decision-making.
Strong communication and collaborator management skills, with the ability to explain complex analyses to technical and non-technical audiences and build alignment across teams.

Skills

SQL
Python
Tableau
Statistics
Experimentation
Causal Inference
Impact Measurement
A/B Testing
Quasi-experimental methods
Customer Segmentation
Customer Retention
Customer Dedication
Customer Lifetime Value
AI
Machine Learning
Data Analysis
Data Visualization
Communication
Collaboration

Location

Work Type

Full-time

Experience Level

8+ years

Education Level

Bachelor's degree or equivalent relevant experience in Statistics, Economics, Engineering, Computer Science, Data Science, or another quantitative subject
Master's degree or MBA is advantageous

About the Company

eBay is a global commerce leader that connects millions of buyers and sellers around the world.
We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

Equal Opportunity

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.
If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible.
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